Senior Living Sales Consultant

RL Communities•Little Rock, AR
•$70,000 - $75,000

About The Position

At Resort Lifestyle Communities (RLC)-Chenal Pines Retirement, the Senior Living Sales Consultant helps seniors and their families navigate the transition to an independent living retirement community. The role connects prospective residents with a community offering security, community, and peace of mind while supporting occupancy growth. The consultant develops relationships with prospects and referral partners, advances prospects through the sales process, and completes the agreements and documentation needed for move-ins. The primary schedule is Tuesday through Saturday, with evenings and additional days as needed for tours and events. The role requires reliable transportation and the ability to lead tours and remain active throughout the day.

Requirements

  • Proven sales success, ideally in senior living, hospitality, or multi-unit housing.
  • At least 18 years of age.
  • Exceptional communication skills and a warm, credible presence with seniors and their families.
  • Ability to represent the community, build referral networks, and cultivate lasting relationships.
  • Self-motivated, resilient, competitive, and able to thrive in a goal-driven environment.
  • Proficiency in Microsoft Office and accurate data entry.
  • Reliable transportation and flexibility to work evenings, weekends, and holidays.
  • Physical ability to lead tours and remain active throughout the day.

Nice To Haves

  • Sales experience in senior living, hospitality, or multi-unit housing.

Responsibilities

  • Develop and implement a strategic sales plan with Community Managers and Field Support Leadership to meet occupancy objectives.
  • Maintain timely follow-ups and detailed updates, including notes on contact attempts, in the Prospect Management System.
  • When occupancy is low and tours are not scheduled, proactively conduct outreach, including high call volumes of up to 50 or more calls per day.
  • Engage prospective residents through phone calls, home visits, and personalized tours to understand their needs, address objections, and build relationships.
  • Advance prospects through the sales process using RLC’s approved approach to build trust.
  • Grow the lead base through outreach to senior living influencers and community partners, and participate in events that create opportunities for new residents.
  • Participate in leadership meetings to address resident needs, plan events, and support business goals.
  • Provide regular updates to supervisors and Field Support Leadership on prospect activity.
  • Secure signed rental agreements, complete move-in documentation, and collect required funds from new residents.
  • Manage and process paid waitlist deposits.

Benefits

  • Competitive compensation and benefits.
  • Access to pay anytime.
  • $341 benefit stipend per pay period to apply toward health, dental, and vision coverage; life insurance; short- and long-term disability; HSA, FSA, and LSA; accident and hospital indemnity; and legal and identity theft protection.
  • Paid time off.
  • 401(k) with employer match.
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