Senior Living Consultant

Florence Home•Omaha, NE

About The Position

Royale Oaks and House of Hope Assisted Living provide person-centered care focused on the individual needs and choices of residents. Staff have consistent assignments to support continuity of care in a homelike, team-oriented environment. The organization seeks a Senior Living Consultant for its Royale Oaks location. The position requires a passion for working with older adults and a commitment to the values of Integrity, Dignity, Teamwork, and Compassion. The role involves building relationships with prospective residents and families, conducting community tours, and developing professional referral and community contacts. Regular attendance is required. The position is full-time and generally follows normal business hours Monday through Friday, with flexibility for occasional evening and weekend tours, admissions, networking events, and community activities.

Requirements

A valid driver's license in good standing and reliable transportation are required.
Strong interpersonal and relationship-building skills.
Excellent verbal and written communication skills.
Ability to establish rapport with older adults and families who may be making difficult or time-sensitive care decisions.
Strong sales and follow-up skills without using high-pressure sales practices.
Ability to develop and maintain productive professional referral relationships.
Comfort initiating conversations and developing new professional and community contacts.
Ability to conduct engaging and informative community tours.

Nice To Haves

Bachelor's degree in Marketing, Business Administration, Communications, Human Services, Healthcare Administration, Nursing, or a related field; relevant senior living sales, marketing, admissions, or healthcare experience may be considered instead of a degree.
Two or more years of experience in senior living, healthcare marketing, sales, admissions, community outreach, business development, or a related position.
Experience with assisted living, memory care, skilled nursing, home health, hospice, or other senior healthcare services.

Responsibilities

Build rapport with older adults and families making care decisions.
Use sales and follow-up skills without high-pressure sales practices.
Develop and maintain productive professional referral relationships.
Initiate conversations and develop new professional and community contacts.
Conduct engaging and informative community tours.
Accommodate prospective residents and families, including occasional evening and weekend tours, admissions, networking events, and community activities.