Senior Living Sales Consultant

RL Communities • Bartlett, TN

5d • $75,000 - $80,000

About The Position

At Resort Lifestyle Communities (RLC)-Robinwood Retirement, the Senior Living Sales Consultant guides seniors and their families through the transition to an independent living retirement community, helping them find security, community, and peace of mind while supporting occupancy growth. The role involves developing relationships with prospective residents, families, referral partners, and community organizations, and advancing prospects through RLC’s sales process. The consultant works with Community Managers and Field Support Leadership to meet occupancy objectives and supports community events and business goals.

Requirements

• Proven sales success, ideally in senior living, hospitality, or multi-unit housing.
• At least 18 years of age.
• Exceptional communication skills and a warm, credible presence with seniors and their families.
• Ability to represent the community, build referral networks, and cultivate lasting relationships.
• Self-motivated, resilient, competitive, and able to thrive in a goal-driven environment.
• Proficiency in Microsoft Office and accurate data entry.
• Reliable transportation and flexibility to work evenings, weekends, and holidays.
• Physical ability to lead tours and remain active throughout the day.

Nice To Haves

• Sales experience in senior living, hospitality, or multi-unit housing.

Responsibilities

• Develop and implement a strategic sales plan with Community Managers and Field Support Leadership to meet occupancy objectives.
• Maintain timely prospect follow-ups and detailed updates in the Prospect Management System, including notes on contact attempts.
• Proactively conduct outreach, including high call volumes of up to 50 or more calls per day when occupancy is low and tours are not scheduled.
• Engage prospective residents through phone calls, home visits, and personalized tours to understand needs, address objections, and build relationships.
• Advance the sales process using the approved RLC approach to build trust.
• Grow the lead base through outreach to senior living influencers and community partners, and participate in events that create opportunities for new residents.
• Participate in leadership meetings to address resident needs, plan events, and support business goals.
• Provide regular updates to supervisors and Field Support Leadership on prospect activity.
• Secure signed rental agreements, complete move-in documentation, and collect required funds for new residents.
• Manage and process paid waitlist deposits.

Benefits

• Competitive compensation and benefits
• Access to pay anytime
• $341 benefit stipend per pay period to apply toward health, dental, and vision coverage; life insurance; short- and long-term disability; HSA, FSA, and LSA; accident and hospital indemnity; and legal and identity theft protection
• Paid time off
• 401(k) with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed