SALES ASSOCIATE PART- TIME w/BENEFITS (LADIES, COSMETICS & INTIMATES)

NEXCOM•Pearl City, HI

About The Position

The Sales Associate serves as a customer-facing representative of the company, promoting its brand and helping build its reputation by providing professional, informed customer service. The role assists customers in identifying products and services that meet their needs and requires learning product information and explaining it in an educational and helpful manner. The position is described as part-time in the title, although the posting also refers to building a full-time federal career and lists benefits. The role includes engaging with customers, maintaining store appearance, supporting sales through product recommendations and promotions, processing transactions, completing paperwork and reconciliation, and handling merchandise and inventory processes. Work is generally performed indoors, but may be outdoors depending on location. The position requires standing and moving for extended periods and may include lifting merchandise.

Requirements

Basic knowledge of products and merchandise.
Strong interpersonal and communication skills, including the ability to communicate effectively with customers, peers, and management and to use proper telephone etiquette.
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Basic math skills, including addition, subtraction, multiplication, and division.
Ability to multitask while attending to customers and remain flexible to business needs.
Ability to work as part of a team and take initiative without direct supervision.
Enthusiastic, friendly, and energetic approach, with a desire to provide outstanding service.
Ability to stand, move, talk, hear, reach, and grab for at least two consecutive hours.
Ability to lift at least 25 pounds and, in some departments, up to 50 pounds.
Availability to work varied hours, potentially including early mornings, evenings, weekends, and holidays.
No experience required.

Nice To Haves

Retail experience is preferred but not required.
High school graduation or equivalent is preferred.

Responsibilities

Proactively engage customers, ask questions, listen to their needs, and provide premier customer service.
Direct customers to merchandise and inform them about events, promotions, mobile offers, and the STAR card.
Build positive, inclusive, and respectful relationships and take accountability for actions and outcomes.
Maintain the appearance of the store.
Cross-sell and upsell products, know the store layout, and suggest products, trends, and promotions based on customers' individual needs.
Learn product features and use company tools and technology to provide customers with product knowledge and specifications.
Use a point-of-sale system to process cash, exchanges, discounts, gift cards, credit cards, and debit cards; handle cash and return accurate amounts to customers.
Complete forms, reports, and reconciliation.
Complete inventory processes, check merchandise in, ensure merchandise is accurately ticketed, and participate in periodic inventories as needed.
Adhere to the assigned work schedule and accurately follow through on work assignments.
Perform other duties as assigned.