SALES ASSOCIATE (PART-TIME w/BENEFITS)-LADIES, COSMETICS & INTIMATES)

NEXCOM•Honolulu, HI

About The Position

As a Sales Associate, you represent the company and its brand while helping customers identify products and services that meet their needs. You are expected to learn about the merchandise and explain its features and the company’s purpose in an educational, insightful, and professional manner. The role calls for a positive, outgoing approach to serving customers and contributing to the organization. This part-time position is in the Ladies, Cosmetics & Intimates departments. Work is typically performed indoors, though outdoor assignments may occur depending on location. The schedule may include early mornings, evenings, weekends, and holidays.

Requirements

Basic knowledge of products and merchandise.
Strong interpersonal and communication skills, including the ability to communicate effectively with customers, peers, and management and to use proper telephone etiquette.
Ability to read, write, and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedure manuals.
Basic math skills, including addition, subtraction, multiplication, and division.
Ability to multitask while attending to customers and remain flexible to business needs.
Ability to work as part of a team and take initiative without direct supervision.
Enthusiastic, friendly, and energetic manner, with a desire to provide outstanding service.
Ability to stand for at least two consecutive hours and perform frequent moving, talking, hearing, reaching, and grabbing.
Ability to occasionally stoop, kneel, crouch, and climb ladders.
Visual abilities including close vision, color vision, depth perception, and ability to adjust focus.
Ability to lift at least 25 pounds and, in some departments, up to 50 pounds.
Availability to work a variety of hours, potentially including early mornings, evenings, weekends, and holidays.

Nice To Haves

Retail experience preferred but not required.
High school graduation or equivalent preferred.

Responsibilities

Proactively engage customers, ask questions, listen to their needs, and provide premier customer service.
Direct customers to merchandise and inform them about events, promotions, mobile offers, and the STAR card.
Build positive, inclusive, and respectful relationships, and take accountability for actions and outcomes.
Maintain the store’s appearance.
Cross-sell and upsell products, know the store layout, and suggest merchandise, trends, and promotions based on customers’ needs.
Learn product features and current trends, and use company tools and technology to provide product knowledge and specifications.
Use a point-of-sale system to process cash, exchanges, discounts, gift cards, credit cards, and debit cards; handle cash accurately.
Complete paperwork, reports, and reconciliations.
Complete inventory processes, ensure merchandise is checked in and ticketed accurately, and participate in periodic inventories when applicable.
Follow the assigned work schedule and complete work assignments accurately and fully.
Perform other duties as assigned.