SALES ASSOCIATE CONSUMABLES (PART-TIME w/BENEFITS)

NEXCOM•Jacksonville, FL

About The Position

The Sales Associate Consumables serves as a customer-facing representative of the company, helping customers identify products and services that meet their needs. The role requires learning about merchandise and communicating product information in an educational, insightful, and professional manner while contributing to a positive customer experience and the company’s reputation. This part-time position involves customer service, sales, maintaining store appearance, handling merchandise and inventory processes, processing transactions, and completing paperwork and reports. Work is typically performed indoors, though employees may be assigned outdoors depending on location. The position requires standing for at least two consecutive hours and may involve lifting up to 50 pounds.

Requirements

No experience required.
Basic knowledge of products and merchandise.
Strong interpersonal and communication skills; ability to communicate effectively with customers, peers, and management and use proper telephone etiquette.
Ability to read, write, and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedure manuals.
Basic math skills, including addition, subtraction, multiplication, and division.
Ability to multitask while attending to customers and remain flexible to business needs.
Ability to work as part of a team and take initiative without direct supervision.
Ability to stand for at least two consecutive hours and perform frequent moving, talking, hearing, reaching, and grabbing.
Ability to occasionally stoop, kneel, crouch, and climb ladders.
Vision abilities including close vision, color vision, depth perception, and ability to adjust focus.
Ability to lift at least 25 pounds and up to 50 pounds in some departments.
Availability to work varied hours, which may include early mornings, evenings, weekends, and holidays.
Enthusiastic, friendly, and energetic demeanor with a desire to provide outstanding service.

Nice To Haves

Retail experience is preferred but not required.
High school graduation or equivalent is preferred.

Responsibilities

Proactively engage customers, ask questions, listen to their needs, and direct them to merchandise.
Inform customers about upcoming events, promotions, and mobile offers, including the STAR card.
Provide premier customer service and build positive, inclusive, and respectful relationships.
Maintain the appearance of the store.
Cross-sell and upsell products, understand the store layout, and recommend trends and promotions based on customers’ needs.
Learn product features and use company tools and technology to provide customers with product knowledge and specifications.
Use the point-of-sale system to process cash, exchanges, discounts, gift cards, credit cards, and debit cards; handle cash and return accurate amounts to customers.
Complete forms, paperwork, reports, and reconciliation.
Complete inventory processes, ensure merchandise is checked in and ticketed accurately, and participate in periodic inventories as needed.
Adhere to the assigned work schedule and follow through accurately and completely on assignments.
Perform other duties as assigned.