SALES ASSOCIATE(PART-TIME W/ BENEFITS)-CONSUMABLE

NEXCOM•Pearl City, HI

About The Position

As a Sales Associate, you will represent the company and its brand while helping build its reputation for valuing customers and their opinions. You will assist customers in recognizing their needs for the company’s products and services, learn about the merchandise, and communicate product information in an educational, insightful, and professional manner. The role calls for a positive, outgoing approach to serving customers and contributing to the organization.

Requirements

No experience required.
Strong interpersonal and communication skills, including the ability to communicate effectively with customers, peers, and management and to use proper telephone etiquette.
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Basic math skills, including addition, subtraction, multiplication, and division.
Ability to multitask while attending to customers and remain flexible to business needs.
Ability to work as part of a team and take initiative without direct supervision.
Enthusiastic, friendly, and energetic approach, with a desire to provide outstanding service.
Ability to adhere to an assigned work schedule, which may include early mornings, evenings, weekends, and holidays.
Ability to perform the described physical demands, including standing for at least two consecutive hours and lifting at least 25 pounds and up to 50 pounds in some departments.

Nice To Haves

Retail experience preferred but not required.
Basic knowledge of products and merchandise.
High school graduation or equivalent preferred.

Responsibilities

Proactively engage with customers, ask questions, listen to their needs, and provide premier customer service.
Direct customers to merchandise and inform them about upcoming events, promotions, mobile offers, and the STAR card.
Build positive, inclusive, and respectful relationships, and take accountability for personal actions and outcomes.
Maintain the appearance and organization of the store.
Cross-sell and upsell products, know the store layout, and suggest products, trends, and promotions based on individual customer needs.
Learn product features, keep up with trends, and use company tools and technology to provide customers with product knowledge and specifications.
Use a point-of-sale system to process cash, exchanges, discounts, gift cards, credit cards, and debit cards; handle cash accurately, including counting and returning correct amounts.
Complete paperwork, reports, and reconciliations.
Complete merchandise inventory processes, ensure merchandise is checked in and ticketed accurately, and participate in periodic inventories as needed.
Adhere to the assigned work schedule and follow through accurately and completely on work assignments.
Perform other duties as assigned.