SALES ASSOCIATE - (Part-Time w/Benefits) - LADIES

NEXCOM•Pensacola, FL

About The Position

As a Sales Associate, you represent the company and its brand while helping build its reputation for valuing customers and their opinions. You assist customers in recognizing their needs for the company’s products and services, learn about the merchandise, and explain its purpose in an educational, insightful, and professional manner. The role calls for a positive, outgoing approach and a desire to serve others and contribute positively to the organization. This is a part-time position with benefits.

Requirements

No experience required.
Basic knowledge of products or merchandise.
Strong interpersonal and communication skills, including the ability to communicate effectively with customers, peers, and management and use proper telephone etiquette.
Ability to read, write, and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedure manuals.
Basic math skills, including addition, subtraction, multiplication, and division.
Ability to multitask while attending to customers and remain flexible to business needs.
Ability to work as part of a team and take initiative without direct supervision.
Enthusiastic, friendly, and energetic demeanor, with a desire to provide outstanding service.
Ability to work a variety of hours, potentially including early mornings, evenings, weekends, and holidays.
Ability to stand for at least two consecutive hours and perform frequent moving, talking, hearing, reaching, and grabbing.
Ability to lift at least 25 pounds and up to 50 pounds in some departments.

Nice To Haves

Retail experience is preferred but not required.
High school graduation or equivalent is preferred.

Responsibilities

Proactively engage with customers and build connections by asking questions and listening to their needs.
Direct customers to merchandise and inform them about events, promotions, mobile offers, and the STAR card.
Provide premier customer service and build positive, inclusive, and respectful relationships; take accountability for actions and outcomes.
Maintain store appearance, cross-sell products, and learn the store layout.
Suggest current trends and promotions based on customers’ individual needs and upsell products.
Learn product features and trends, and use company tools and technology to provide customers with product knowledge and specifications.
Use a point-of-sale system to process cash exchanges, discounts, gift cards, credit cards, and debit cards; handle cash accurately, including counting and returning correct amounts.
Complete paperwork, reports, and reconciliations.
Maintain merchandise and complete inventory processes, including checking in and accurately ticketing merchandise; may participate in periodic inventories.
Adhere to the assigned work schedule and follow through accurately and completely on work assignments.
Perform other duties as assigned.