Sales Associate (Full-Time) - The Knox

Alo Yoga • Dallas, TX

1d • Onsite

About The Position

The Sales Associate works to achieve store sales goals while upholding ALO’s brand mission and experience standards. The role creates an authentic, welcoming experience for each guest through genuine connection, product education, and sharing the company’s community and culture. The Sales Associate develops expert knowledge of product features, benefits, fabrics, usage, design, and care, and works collaboratively in a team-oriented environment focused on feedback and excellence.

The position requires constant movement throughout the store, including the sales floor and back of house. When not assisting guests, the Associate takes initiative to complete other tasks that help keep the store clean, safe, inviting, and efficient. Full-time associates are expected to have open availability seven days a week and work 32–40 hours. All employees must be available during the company’s holiday blackout period, from the week of American Thanksgiving through the first week of January.

Requirements

• Passion for customer service and delivering exceptional experiences.
• Alignment with and embodiment of ALO’s Guiding Principles.
• Self-motivation and a desire to achieve results and excel individually and as part of a team.
• Ability to move constantly throughout all areas of the store.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
• Ability to stand and move for an entire shift.
• Open availability seven days a week, between 32 and 40 hours.
• Availability to work during the company’s holiday blackout period, from the week of American Thanksgiving through the first week of January.

Nice To Haves

• At least one year of prior work experience in a client-centric sales environment.

Responsibilities

• Contribute positively to the business and store environment in alignment with store leadership and company goals.
• Drive and exceed sales goals by leading ALO Flow initiatives and optimizing productivity and efficiency.
• Engage customers and provide a friendly, easy-to-shop environment.
• Build client relationships with customers on a daily basis.
• Partner with leadership to analyze reports, deliver results, support action plans for deficient areas, and identify growth opportunities.
• Help ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives throughout the store as needed.
• Stay informed about store goals, company communications, initiatives, product launches, and other information provided by the Store Leadership Team; educate guests about relevant initiatives on the floor.
• Introduce guests to all facets of the ALO business model—Retail, Yoga, and Café—using personal testimony and knowledge.
• Use company tools, incentives, and strategies to support store goals.
• Resolve client needs quickly and effectively to ensure customer satisfaction.
• Educate guests and staff about ALO products, community, and culture.
• Protect the daily schedule that prioritizes the best business strategy in partnership with the Store Leadership Team.
• Assist with shipment processing and product flow, including visual merchandising placement and daily replenishment.
• Execute front- and back-of-house procedures in accordance with company policies and procedures.
• When not actively assisting guests, take initiative to perform tasks needed to keep the store clean, safe, inviting, and operating efficiently.

Benefits

• Generous ALO employee discount.
• Free membership to ALO Wellness Club, including access to hundreds of streaming fitness and yoga classes with top instructors.
• Competitive medical, dental, and vision plan options.
• Enhanced benefits, including free virtual access to mental health providers and new parent support for employees and dependents.
• 401(k) with company matching.
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at ALO Sanctuaries in select cities.
• Commuter benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed