Sales Associate (Full-Time) - The Knox

ALO•Dallas, TX

1d•$18 - $20•Onsite

About The Position

The Sales Associate works to achieve store sales goals while delivering ALO’s experience and Brand Mission. The role creates an authentic, excellent guest experience through genuine connection, product education, and education about ALO’s community and culture. The associate is expected to be knowledgeable about product features, benefits, fabrics, usage, design, and care, and to thrive in a collaborative team culture centered on feedback and excellence. The position contributes to a positive store environment, supports sales and operational goals, builds customer relationships, and helps keep the store clean, safe, inviting, and efficient. Duties involve constant movement throughout the store, including the sales floor and back of house. Full-time associates are expected to have open availability seven days a week and work 32–40 hours. Employees must also be available during the company’s holiday blackout period, from the week of American Thanksgiving through the first week of January.

Requirements

Passion for customer service and delivering exceptional experiences.
Align with and embody ALO’s Guiding Principles.
Self-motivated, with a desire to achieve results and excel individually and as part of a team.
Able to move constantly throughout all areas of the store.
Able to lift, push, carry, or otherwise move up to 50 pounds.
Able to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
Able to stand and move for an entire shift.
Open availability seven days a week, with 32–40 hours expected for full-time non-exempt associates.
Available to work during the company’s blackout period from the week of American Thanksgiving through the first week of January.

Nice To Haves

At least 1 year of prior work experience in a client-centric sales environment.

Responsibilities

Contribute positively to the business and store environment in alignment with store leadership and company goals.
Drive and exceed sales goals by leading ALO’s Flow initiatives and optimizing productivity and efficiency.
Engage with customers and provide a friendly, easy-to-shop environment.
Build customer relationships on a daily basis.
Work with the leadership team to analyze reports, strategize, deliver results, support action plans for deficient areas, and identify growth opportunities.
Help ensure effective sales-floor coverage by developing workforce solutions and leading selling initiatives throughout the store as needed.
Stay informed about store goals, company communications, initiatives, product launches, and other information from the Store Leadership Team; educate guests about guest-facing initiatives on the floor.
Introduce all facets of ALO’s business model—Retail, Yoga, and Café—using personal testimony and knowledge of the business.
Use company tools, incentives, and strategies to support store goals.
Resolve client needs quickly and effectively to ensure customer satisfaction.
Educate guests and staff about ALO products, community, and culture.
Protect and understand the daily schedule that prioritizes business strategy in partnership with Store Leadership.
Assist with shipment processing and product flow, including visual merchandising placement and daily replenishment.
Execute front- and back-of-house procedures in accordance with company policies and procedures.
Take initiative to complete other tasks when not assisting guests, helping keep the store clean, safe, inviting, and efficient.

Benefits

Generous employee discount.
Free ALO Wellness Club membership with access to hundreds of streaming fitness and yoga classes.
Medical, dental, and vision plan options.
Free virtual access to mental health providers.
New parent support for employees and dependents.
401(k) with company matching.
Monthly store incentives and potential incentive bonus compensation.
Clothing allowance.
Free yoga classes at ALO Sanctuaries in select cities.
Commuter benefits.