Full-Time Client Advisor - Knox St. | Dallas, TX
About The Position
Vince is seeking a highly motivated, results-driven, luxury-minded Client Advisor who leads with selling and elevates every client interaction. The role calls for energy, expertise, and a deep passion for the Vince brand. The Client Advisor consistently pursues sales goals, builds and manages a client book, and uses product knowledge and luxury service standards to create meaningful selling opportunities. The Client Advisor cultivates client loyalty through proactive outreach, personalized styling, and consultative service, while modeling effective selling and clienteling behaviors for the store team. The role also supports store operations, including POS, merchandising, inventory, and visual standards, and follows company policies and operational procedures. Responsibilities may change based on business needs.
Requirements
- At least 2 years of experience in retail sales; luxury retail experience is preferred.
- Proven ability to meet or exceed sales goals and performance metrics.
- Strong selling instincts, including the ability to understand clients, build rapport, and close sales without pressure.
- Strong knowledge of the Vince brand identity and ability to connect clients with its aesthetic through personalized styling.
- Strong verbal and written communication and relationship-building skills.
- Positive, motivating energy and the ability to contribute to a collaborative team environment.
- Self-motivated, goal-oriented, and proactive in generating business.
- Comfort with POS systems, CRM tools, and Microsoft Office.
- Ability to climb ladders and stairs; bend, reach, lift, move, and carry boxes weighing up to 35 pounds while merchandising and maintaining the sales floor.
- Flexible schedule and availability to work weekends, evenings, events, and holidays.
Nice To Haves
- Experience in a luxury retail environment.
Responsibilities
- Consistently achieve and exceed personal sales goals, KPIs, and clienteling expectations.
- Build a deep understanding of Vince fabrics, fits, construction, and design intent, and use product knowledge to support purchasing decisions.
- Cultivate and grow a client book through proactive SMS and email outreach, personalized follow-up, and referrals.
- Represent the Vince aesthetic and turn styling conversations into brand-focused interactions that drive sales.
- Convert walk-in traffic into loyal clients through elevated engagement, strategic wardrobing, and consultative selling.
- Model strong selling and clienteling behaviors on the floor to support and elevate the team.
- Support store operations as needed, including POS, merchandising, inventory, and visual standards.
- Uphold company policies, loss prevention requirements, and operational procedures.
Benefits
- Medical, dental, and vision healthcare options.
- Flexible spending account and health savings account with employer funding.
- 401(k) with employer match.
- Paid vacation, sick, and personal time, as well as company holidays.
- Clothing allowance and merchandise discounts.
- $400 annual gym reimbursement.
- Mental health support tools and telehealth psychology and psychiatry.
- Paid parental leave and supplemental infertility coverage.
- Life, accidental death and dismemberment, short-term disability, and long-term disability insurance.
- Supplemental hospital indemnity, specified disease, and accident coverage.
- Pre-tax commuter benefits for transit and parking.
- Discounted pet, home, auto, and legal insurance.
- Eligibility for sales-based incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
