Sales Associate at Orangetheory Fitness

Orangetheory•South Jordan, UT

12d

About The Position

The Sales Associate is one of the first points of contact for Orangetheory Fitness members and guests. The role focuses on creating a welcoming experience, building relationships, sharing the Orangetheory story, and helping prospective members take steps toward their fitness goals. The associate presents membership options, follows up with leads, converts guests into members, supports retention, and works toward individual and studio sales targets while providing excellent customer service. The position also supports front-desk operations and helps maintain a clean, organized, welcoming studio environment. The employer describes the role as a fit for enthusiastic, outgoing, goal-driven people who enjoy connecting with others, sales, fitness, and achieving results. The schedule is flexible based on studio needs and may include weekends. CPR certification is required or must be obtained within 30 days of hire. Compensation includes competitive base pay and opportunities to earn individual commission. Benefits and perks may vary by position, eligibility, and studio location; benefits are available to eligible full-time employees.

Requirements

Passion for fitness, wellness, and helping others.
Outgoing personality and confidence initiating conversations.
Interest in sales, relationship-building, and achieving performance goals.
Strong communication, organization, and customer service skills.
Ability to thrive in a fast-paced, team-oriented environment.
Dependability, initiative, and willingness to learn.
Availability for a flexible schedule, including weekends as needed.
CPR certification or willingness to obtain certification within 30 days of hire.

Responsibilities

Present membership options, communicate the value of Orangetheory, overcome objections, and ask for the sale.
Contact prospective members through calls, texts, emails, and other outreach to book introductory classes.
Understand guests’ fitness goals and help them find an appropriate membership.
Welcome members and guests with enthusiasm, professionalism, and hospitality.
Participate in local outreach, referral initiatives, promotions, and studio events.
Build relationships with current members and contribute to a welcoming studio environment.
Work toward individual and studio performance targets while maintaining excellent customer service.
Assist with front-desk responsibilities and maintain a clean, organized, and welcoming environment.