Sales Associate (Store 53, Arlington, TX)

Westlake Ace Hardware•Arlington, TX

About The Position

The Sales Associate assists with receiving, stocking, and pricing merchandise while helping maintain an orderly merchandise presentation and overall store cleanliness. The role provides friendly, customized customer service, helps customers find products and solve problems, and supports daily store operations. Associates contribute to a professional and safe work environment, follow the company’s core values, and perform other duties as assigned.

Requirements

High school diploma or GED equivalent.
Ability to stand, walk, lift up to 25 pounds, and climb.
Ability to demonstrate and incorporate the company’s core values into daily decisions and interactions.

Nice To Haves

Formal retail experience preferred.

Responsibilities

Represent Westlake Ace Hardware positively and provide helpful, customized customer service.
Greet customers, assist them in solving problems, thank them, and respond promptly and courteously to store pages and calls.
Refer customer complaints that cannot be resolved to management.
Maintain knowledge of products, store layout, and product locations.
Assist with receiving, checking in, stocking, and maintaining back-stock merchandise.
Help maintain cleanliness and order in the sales floor, stock room, and outdoor merchandise area.
Help keep the sales floor, end caps, and advertised merchandise clean and orderly.
Assist with merchandise resets, price changes, and special orders.
Ensure store signage is current.
Operate a forklift after receiving proper training.
Communicate Store Support Center issues, merchandising ideas, cost-control ideas, and sales ideas to the General Manager.
Participate in store meetings and maintain professional appearance and conduct.
Help create a positive, professional, and safe work environment.
Perform other duties as assigned.