Sales Associate - Temp

Barnes & Noble•El Segundo, CA

About The Position

The Sales Associate provides friendly, genuine, and professional customer service, putting customers first and making the shopping experience engaging and interactive. The role involves sharing product knowledge in person and over the phone, helping customers select products and services, and creating neat, tidy, vibrant displays. Sales Associates help customers look forward to visiting the store by demonstrating initiative, supporting services, and showing enthusiasm for the company’s products and people. The position includes working on the selling floor and supporting visual merchandising, replenishment, campaigns, training, inventory, and loss-prevention standards. It requires physical activity, including prolonged standing, repetitive bending, lifting, and climbing. The position is temporary. The stated starting hourly rate is $18.75.

Requirements

  • Demonstrate a passion for genuinely helping people and a desire to learn about products.
  • Communicate and express oneself clearly and respectfully.
  • Have a positive, can-do attitude.
  • Enjoy working with people and engaging with others.
  • Be energized by working in an ever-changing environment.
  • Listen to people and enjoy solving problems.
  • Demonstrate initiative and problem-solving ability.
  • Accept responsibility and complete assignments correctly and with care.
  • Accept coaching and feedback openly.
  • Show respect and kindness to fellow associates and customers.

Responsibilities

  • Create a welcoming environment by engaging with customers through friendly and genuine service to meet their needs.
  • Ask open-ended questions, use product knowledge to make thoughtful recommendations, and actively sell.
  • Support visual merchandising and replenishment standards and maintain a neat, tidy, shoppable, and inviting store presentation.
  • Promote campaigns and services, including new item launches, promotions, membership, and ship-to-home.
  • Use training and communication tools to continually learn about products and services and share that knowledge with customers and the store.
  • Protect company assets by following inventory and loss-prevention standards and properly completing inventories and initiatives.
  • Work on the selling floor, including physical activities such as prolonged standing, repetitive bending, lifting, and climbing.
  • Support company goals and initiatives and work as a team player.

Benefits

  • Employee discount.
  • Employee assistance program (EAP).
  • Sick pay.
  • Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week.
  • Company-paid holidays for employees scheduled 20 or more hours per week.
  • 401(k) with company match for employees scheduled 20 or more hours per week.
  • Transit benefits for employees scheduled 20 or more hours per week.
  • Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week.
  • Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week.
  • Disability benefits for employees scheduled 30 or more hours per week.
  • Life insurance for employees scheduled 30 or more hours per week.
  • Tuition reimbursement for employees scheduled 30 or more hours per week.
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