Sales Associate - Temp

Barnes & Noble•Santa Barbara, CA
•Onsite

About The Position

The Sales Associate provides friendly, genuine, and professional customer service, putting customers first and making the shopping experience engaging and interactive. The role involves sharing product knowledge in person and over the phone, helping customers select gifts, cards, and wrapping, and supporting services and store displays. Associates help create an inviting store and demonstrate initiative and enthusiasm for the company’s products and people. The position works on the selling floor and involves physical activity, including prolonged standing, repetitive bending, lifting, and climbing. The listed starting hourly rate is $17.00. Benefits vary based on scheduled weekly hours and may also vary by location and state regulations.

Requirements

  • Demonstrate a passion for helping people and a desire to learn about the products.
  • Communicate and express oneself clearly and respectfully.
  • Bring a positive, can-do attitude.
  • Enjoy working with people.
  • Be energized by working in an ever-changing environment.
  • Listen to people and enjoy solving problems.
  • Treat customers as the first priority.
  • Demonstrate initiative and problem-solving ability.
  • Work as a team player and support company goals and initiatives.
  • Accept responsibility and complete assignments correctly and carefully.
  • Accept coaching and feedback openly.
  • Show respect and kindness to fellow associates and customers.

Responsibilities

  • Engage with customers through friendly, genuine service to understand and meet their needs.
  • Ask open-ended questions, use product knowledge to make thoughtful recommendations, and actively sell.
  • Support visual merchandising and replenishment standards to maintain a neat, tidy, shoppable, and inviting store.
  • Promote campaigns and services, including new item launches, promotions, membership, and ship-to-home.
  • Use training and communication tools to continuously learn about products and services and share that knowledge with customers and the store.
  • Protect company assets by following inventory and loss-prevention standards and completing inventories and related initiatives.
  • Work on the selling floor, including prolonged standing, repetitive bending, lifting, and climbing.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • 401(k) with company match
  • Transit benefits
  • Comprehensive health benefits, including medical, dental, and vision coverage
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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