Sales Associate - Temp

Barnes & Noble•Bellevue, WA

About The Position

The Sales Associate provides friendly, genuine, and professional customer service, placing customers first and making the shopping experience engaging and interactive. The role involves sharing product knowledge in person and over the phone, helping customers select gifts, cards, and gift wrap, and creating enticing displays. Associates demonstrate initiative and enthusiasm for the company’s products and people while supporting store services and helping customers enjoy their visits. The position works on the selling floor and includes physical activity such as prolonged standing, repetitive bending, lifting, and climbing. The hourly pay starts at $20.82 and goes up to $22.32. Benefits vary by scheduled hours and may also vary by location and state regulations; they are subject to the terms of the current plan and may change.

Requirements

Demonstrate a passion for genuinely helping people and a desire to learn about products.
Communicate and express oneself clearly and respectfully.
Have a positive, can-do attitude.
Enjoy working with people and engaging with others.
Be energized by working in an ever-changing environment.
Listen to people and enjoy solving problems.
Demonstrate initiative and problem-solving ability.
Accept coaching and feedback openly.
Show respect and kindness to fellow associates and customers.

Responsibilities

Create a welcoming environment by engaging with customers through friendly, genuine service and meeting their needs.
Ask open-ended questions, use product knowledge to make thoughtful recommendations, and actively sell.
Support visual merchandising and replenishment standards to maintain a neat, tidy, shoppable, and inviting store presentation.
Promote and support campaigns and services, including new item launches, promotions, membership, and ship-to-home.
Use training and communication tools to continuously learn about products and services and share that knowledge with customers and the store.
Protect company assets by following inventory and loss-prevention standards and properly completing inventories and initiatives.
Work on the selling floor, including prolonged standing, repetitive bending, lifting, and climbing.
Accept responsibility and complete assignments correctly and with care.
Support company goals and initiatives and work collaboratively with the team.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 hours or more per week)
Company-paid holidays (for employees scheduled 20 hours or more per week)
Transit benefits (for employees scheduled 20 hours or more per week)
401(k) with company match (for employees scheduled 20 hours or more per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 hours or more per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more per week)
Disability benefits (for employees scheduled 30 hours or more per week)
Life insurance (for employees scheduled 30 hours or more per week)
Tuition reimbursement (for employees scheduled 30 hours or more per week)