Sales Associate - Temp

Barnes & Noble•Brentwood, TN

About The Position

The Sales Associate provides friendly, genuine, and professional customer service, putting customers first and making the shopping experience engaging and interactive. The role involves sharing product knowledge in person and over the phone, helping customers select gifts, cards, and gift wrap, and creating neat, tidy, and vibrant displays. Sales Associates support store services and demonstrate initiative and enthusiasm for the company's products and people. The role includes working on the sales floor and maintaining a welcoming, shoppable store through customer engagement, active selling, visual merchandising, and replenishment. Associates use training and communication tools to continuously build product and service knowledge, and they protect company assets by following inventory and loss-prevention standards. Sales-floor work involves physical activity such as prolonged standing, repetitive bending, lifting, and climbing.

Requirements

Demonstrate a passion for genuinely helping people and a desire to learn about products.
Communicate and express oneself clearly and respectfully.
Have a positive, can-do attitude.
Enjoy working with people.
Be energized by working in an ever-changing environment.
Listen to people and enjoy solving problems.
Treat customers as the first priority.
Demonstrate initiative and problem-solving ability.
Accept responsibility and complete assignments correctly and with care.
Accept coaching and feedback openly.
Show respect and kindness to fellow associates and customers.

Responsibilities

Engage with customers through friendly, genuine service and help meet their needs.
Ask open-ended questions and use product knowledge to make thoughtful recommendations and actively sell.
Support visual merchandising and replenishment standards, keeping the store neat, tidy, shoppable, and inviting.
Promote campaigns and services, including new item launches, promotions, membership, and ship-to-home.
Use training and communication tools to continuously learn about products and services and share that knowledge with customers and the store team.
Protect company assets by following inventory and loss-prevention standards and completing inventories and related initiatives correctly.
Work on the selling floor, performing physical activities including prolonged standing, repetitive bending, lifting, and climbing.
Support company goals and initiatives and work collaboratively as a team member.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for eligible scheduled hours
Company-paid holidays for eligible scheduled hours
401(k) with company match for eligible scheduled hours
Comprehensive health benefits, including medical, dental, and vision, for eligible scheduled hours
Healthcare and dependent care spending accounts for eligible scheduled hours
Disability benefits for eligible scheduled hours
Life insurance for eligible scheduled hours
Transit benefits for eligible scheduled hours
Tuition reimbursement for eligible scheduled hours