Sales Associate - Temp

Barnes & Noble•Hoboken, NJ
•Onsite

About The Position

The Sales Associate provides friendly, genuine, and professional customer service, putting customers first and making their shopping experience engaging and interactive. The role involves sharing product knowledge face to face and over the phone, helping customers select gifts, cards, and gift wrap, and creating neat, tidy, vibrant displays. Associates support store services and initiatives while demonstrating initiative and enthusiasm for the company’s products and customers. The position works on the selling floor and involves physical activity, including prolonged standing, repetitive bending, lifting, and climbing. The role is temporary.

Requirements

  • Demonstrate a passion for genuinely helping people and a desire to learn about products.
  • Communicate and express oneself clearly and respectfully.
  • Have a positive, can-do attitude.
  • Enjoy working with people.
  • Be energized by an ever-changing environment.
  • Listen to people and enjoy solving problems.
  • Treat customers as the first priority.
  • Demonstrate initiative and problem-solving ability.
  • Work as a positive, supportive team player.
  • Accept responsibility and complete assignments correctly and carefully.
  • Accept coaching and feedback openly.
  • Adapt to changing environments and show initiative.
  • Show respect and kindness to associates and customers.

Responsibilities

  • Create a welcoming environment through friendly, genuine service that meets customer needs.
  • Ask open-ended questions, use product knowledge to make thoughtful recommendations, and actively sell.
  • Support visual merchandising and replenishment standards to maintain a neat, tidy, shoppable, and inviting store.
  • Promote key campaigns and services, including new item launches, promotions, membership, and ship-to-home.
  • Use training and communication tools to continuously learn about products and services and share that knowledge with customers.
  • Protect company assets by following inventory and loss-prevention standards and properly completing inventories and initiatives.
  • Work on the selling floor, including prolonged standing, repetitive bending, lifting, and climbing.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave (for employees scheduled for 20 or more hours per week)
  • Company-paid holidays (for employees scheduled for 20 or more hours per week)
  • Transit benefits (for employees scheduled for 20 or more hours per week)
  • 401(k) with company match (for employees scheduled for 20 or more hours per week)
  • Comprehensive medical, dental, and vision benefits (for employees scheduled for 30 or more hours per week)
  • Healthcare and dependent care spending accounts (for employees scheduled for 30 or more hours per week)
  • Disability benefits (for employees scheduled for 30 or more hours per week)
  • Life insurance (for employees scheduled for 30 or more hours per week)
  • Tuition reimbursement (for employees scheduled for 30 or more hours per week)
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