Sales Associate - Temp

Barnes & Noble•Brooklyn, NY

About The Position

The Sales Associate provides friendly, genuine, and professional customer service, putting customers first and making their shopping experience engaging and interactive. The role involves sharing product knowledge in person and over the phone, helping customers select gifts, cards, and gift wrap, and creating neat, tidy, vibrant displays. Associates demonstrate initiative and enthusiasm for the company’s products and people while helping customers and supporting store services. The position works on the selling floor and includes physical activity such as prolonged standing, repetitive bending, lifting, and climbing. The posting identifies this as a temporary role.

Requirements

Demonstrate a passion for helping people and a desire to learn about the products.
Communicate and express oneself clearly and respectfully.
Maintain a positive, can-do attitude.
Enjoy working with people and engaging with others.
Be energized by working in an ever-changing environment.
Listen to people and enjoy solving problems.
Demonstrate initiative and problem-solving ability.
Accept responsibility and complete assignments correctly and carefully.
Accept coaching and feedback openly.
Show respect and kindness to fellow associates and customers.

Responsibilities

Create a welcoming environment by engaging with customers through friendly, genuine service and meeting their needs.
Ask open-ended questions, use product knowledge to make thoughtful recommendations, and actively sell.
Support visual merchandising and replenishment standards, maintaining a neat, tidy, shoppable, and inviting store presentation.
Promote key campaigns and services, including new item launches, promotions, membership, and ship-to-home.
Use training and communication tools, including Cognition, Paper reSource, and InsidePS, to build product and service knowledge and support a positive customer experience.
Protect company assets by following inventory and loss-prevention standards and properly completing inventories and initiatives.
Work on the selling floor, performing physical activities such as prolonged standing, repetitive bending, lifting, and climbing.
Support company goals and initiatives and work collaboratively as a team member.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for employees scheduled for 20 or more hours per week.
Company-paid holidays for employees scheduled for 20 or more hours per week.
401(k) with company match for employees scheduled for 20 or more hours per week.
Transit benefits for employees scheduled for 20 or more hours per week.
Comprehensive medical, dental, and vision benefits for employees scheduled for 30 or more hours per week.
Healthcare and dependent care spending accounts for employees scheduled for 30 or more hours per week.
Disability benefits for employees scheduled for 30 or more hours per week.
Life insurance for employees scheduled for 30 or more hours per week.
Tuition reimbursement for employees scheduled for 30 or more hours per week.