Sales Associate - Temp

Barnes & Noble•Somerville, MA

About The Position

The Sales Associate provides friendly, genuine, and professional customer service, putting customers first and making the shopping experience engaging and interactive. The role involves sharing product knowledge in person and over the phone, helping customers select gifts, cards, and gift wrap, and creating appealing store displays. Associates support services and demonstrate initiative and enthusiasm for the company’s products and people. The position works on the selling floor and includes physical activity such as prolonged standing, repetitive bending, lifting, and climbing. The job posting identifies this as a temporary role. The starting hourly rate is $15.00. Benefits vary according to scheduled hours and location/state regulations.

Requirements

Demonstrate a genuine passion for helping people and a desire to learn about products.
Communicate and express oneself clearly and respectfully.
Have a positive, can-do attitude.
Enjoy working with people and engaging with others.
Be energized by working in an ever-changing environment.
Listen to people and enjoy solving problems.
Be adaptable and able to accept coaching and feedback openly.
Demonstrate initiative and problem-solving ability.
Show respect and kindness to fellow associates and customers.

Responsibilities

Create a welcoming environment by engaging with customers through friendly and genuine service to meet their needs.
Ask open-ended questions, use product knowledge to make thoughtful recommendations, and actively sell.
Support visual merchandising and replenishment standards to maintain a neat, tidy, shoppable, vibrant, and inviting store.
Promote and support key campaigns and services, including new item launches, promotions, membership, and ship-to-home.
Use training and communication tools, including Cognition, Paper reSource, and InsidePS, to continually learn about products and services and share that knowledge with customers and the store.
Protect company assets by following inventory and loss-prevention standards and properly completing inventories and initiatives.
Work on the selling floor, including prolonged standing, repetitive bending, lifting, and climbing.
Accept responsibility and complete assignments correctly and with care.
Support company goals and initiatives and work as a team player.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for associates scheduled 20 or more hours per week.
Company-paid holidays for associates scheduled 20 or more hours per week.
Transit benefits for associates scheduled 20 or more hours per week.
401(k) with company match for associates scheduled 20 or more hours per week.
Comprehensive medical, dental, and vision benefits for associates scheduled 30 or more hours per week.
Healthcare and dependent care spending accounts for associates scheduled 30 or more hours per week.
Disability benefits and life insurance for associates scheduled 30 or more hours per week.
Tuition reimbursement for associates scheduled 30 or more hours per week.