Sales Associate - Temp

Barnes & Noble•San Francisco, CA

About The Position

The Sales Associate provides friendly, genuine, and professional customer service, putting customers first and making the shopping experience engaging and interactive. The role involves sharing product knowledge in person and over the phone, helping customers select gifts, cards, and gift wrap, and creating neat, tidy, vibrant displays. Associates demonstrate initiative and enthusiasm for the company’s products and people while supporting store services and helping customers enjoy their visits. The position includes working on the sales floor and performing physical activities such as prolonged standing, repetitive bending, lifting, and climbing. The job is temporary. The stated starting hourly rate is $19.75. Benefits vary according to scheduled weekly hours and location or state regulations; the posting lists employee discounts, EAP, sick pay, and additional benefits at higher hour thresholds.

Requirements

Demonstrate a genuine desire to help people and willingness to learn about products.
Communicate and express oneself clearly and respectfully.
Bring a positive, can-do attitude.
Enjoy working with people and engaging with others.
Be energized by working in an ever-changing environment.
Listen to people and enjoy solving problems.
Demonstrate initiative and problem-solving ability.
Accept coaching and feedback openly.
Show respect and kindness to fellow associates and customers.

Responsibilities

Create a welcoming environment by engaging with customers in friendly, genuine ways and meeting their needs.
Ask open-ended questions and use product knowledge to make thoughtful recommendations while actively selling.
Support visual merchandising and replenishment standards to maintain a neat, tidy, shoppable, and inviting store.
Promote key campaigns and services, including new item launches, promotions, membership, and ship-to-home.
Use training and communication tools to continually learn about products and services and share that knowledge with customers and the store.
Protect company assets by following inventory and loss-prevention standards and properly completing inventories and initiatives.
Work on the selling floor, including prolonged standing, repetitive bending, lifting, and climbing.
Accept responsibility for assignments and complete them correctly and carefully.
Support company goals and initiatives and work as part of a team.