Sales Associate - Temp

Barnes & Noble•Colorado Springs, CO

About The Position

The Sales Associate provides friendly, genuine, and professional customer service, putting customers first and making their shopping experience engaging and interactive. The role involves sharing product knowledge face to face and over the phone, helping customers select gifts, cards, and gift wrap, and creating attractive store displays. Associates support store services and initiatives while demonstrating initiative and enthusiasm for the company’s products and people. The position is temporary and involves working on the selling floor, including prolonged standing, repetitive bending, lifting, and climbing. The posting describes benefits that vary according to scheduled weekly hours and location. The starting hourly rate is $15.25.

Requirements

  • Demonstrated passion for genuinely helping people and desire to learn about products.
  • Ability to communicate and express oneself clearly and respectfully.
  • Positive, can-do attitude.
  • Enjoyment of working with people.
  • Energy for working in an ever-changing environment.
  • Ability to listen to people and enjoy solving problems.
  • Ability to accept coaching and feedback openly.

Responsibilities

  • Create a welcoming environment by engaging with customers and providing friendly, genuine service to meet their needs.
  • Ask open-ended questions, use product knowledge to make thoughtful recommendations, and actively sell.
  • Support visual merchandising and replenishment standards to maintain a neat, tidy, shoppable, and inviting store.
  • Promote campaigns and services, including new item launches, promotions, membership, and ship-to-home.
  • Use training and communication tools to continuously learn about products and services and share that knowledge with customers and the store team.
  • Protect company assets by following inventory and loss prevention standards and completing inventories and related initiatives properly.
  • Work on the selling floor, which requires physical activity such as prolonged standing, repetitive bending, lifting, and climbing.
  • Accept responsibility and complete assignments correctly and carefully.
  • Support company goals and initiatives and work as a team player.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • 401(k) with company match
  • Transit benefits
  • Comprehensive health benefits, including medical, dental, and vision coverage
  • Healthcare and dependent care spending accounts
  • Healthcare spending account
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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