Sales Associate - Temp

Barnes & Noble•Annapolis, MD

23h

About The Position

The Sales Associate provides friendly, genuine, and professional customer service, putting customers first and making their shopping experience engaging and interactive. The role involves sharing product knowledge in person and over the phone, helping customers select gifts, cards, and wrapping, and creating neat, tidy, and vibrant displays. Associates demonstrate initiative and enthusiasm for the company’s products and people while helping customers and supporting store services. The position works on the selling floor and involves physical activity, including prolonged standing, repetitive bending, lifting, and climbing. The listed starting hourly rate is $15.00. The position is temporary. Benefits depend on scheduled weekly hours and location, and are subject to current plan terms and applicable regulations.

Requirements

Demonstrate a passion for genuinely helping people and a desire to learn about the products.
Communicate and express oneself clearly and respectfully.
Bring a positive, can-do attitude.
Enjoy working with people and engaging with others.
Be energized by working in an ever-changing environment.
Listen to people and enjoy solving problems.
Demonstrate initiative and problem-solving ability.
Be adaptable and open to coaching and feedback.
Show respect and kindness to fellow associates and customers.

Responsibilities

Create a welcoming environment by engaging with customers through friendly and genuine service to meet their needs.
Ask open-ended questions, use product knowledge to make thoughtful recommendations, and actively sell.
Support visual merchandising and replenishment standards to maintain a neat, tidy, shoppable, and inviting store.
Leverage campaigns and services, including new item launches, promotions, membership, and ship-to-home.
Use training and communication tools, such as Cognition, Paper reSource, and InsidePS, to continually learn about products and services and support a great customer experience.
Protect company assets by following inventory and loss-prevention standards and properly completing inventories and initiatives.
Work on the selling floor, performing physical activities such as prolonged standing, repetitive bending, lifting, and climbing.
Support company goals and initiatives and work collaboratively as a team member.
Accept responsibility and complete assignments correctly and carefully.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for associates scheduled 20 or more hours per week.
Company-paid holidays for associates scheduled 20 or more hours per week.
401(k) with company match for associates scheduled 20 or more hours per week.
Transit benefits for associates scheduled 20 or more hours per week.
Comprehensive medical, dental, and vision benefits for associates scheduled 30 or more hours per week.
Healthcare and dependent care spending accounts for associates scheduled 30 or more hours per week.
Disability benefits for associates scheduled 30 or more hours per week.
Life insurance for associates scheduled 30 or more hours per week.
Tuition reimbursement for associates scheduled 30 or more hours per week.