Sales Associate - Temp

Barnes & Noble•Encinitas, CA

About The Position

The Sales Associate provides friendly, genuine, and professional customer service, putting customers first and making the shopping experience engaging and interactive. The role involves sharing product knowledge in person and over the phone, helping customers select gifts, cards, and gift wrap, and creating neat, tidy, vibrant displays. Associates support store services and initiatives while demonstrating initiative and enthusiasm for the company’s products and customers. The position involves working on the sales floor and requires physical activity, including prolonged standing, repetitive bending, lifting, and climbing. The starting hourly rate is $18.00. Benefits vary based on scheduled weekly hours and may also vary by location and state regulations.

Requirements

  • Demonstrate a genuine desire to help people and willingness to learn about products.
  • Communicate and express oneself clearly and respectfully.
  • Have a positive, can-do attitude.
  • Enjoy working with people and engaging with others.
  • Be energized by working in an ever-changing environment.
  • Listen to people and enjoy solving problems.
  • Demonstrate initiative and problem-solving ability.
  • Be adaptable and able to accept responsibility.

Responsibilities

  • Create a welcoming environment by engaging with customers and providing friendly, genuine service to meet their needs.
  • Ask open-ended questions, use product knowledge to make thoughtful recommendations, and actively sell.
  • Support visual merchandising and replenishment standards to maintain a neat, tidy, shoppable, and inviting store.
  • Support key campaigns and services, including new item launches, promotions, membership, and ship-to-home.
  • Use training and communication tools to continually learn about products and services and share that knowledge with customers and the store team.
  • Protect company assets by following inventory and loss-prevention standards and completing inventories and initiatives properly.
  • Work on the sales floor, including physical activities such as prolonged standing, repetitive bending, lifting, and climbing.
  • Complete assignments correctly and carefully, accept coaching and feedback, and support company goals and initiatives as a team member.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • Transit benefits
  • 401(k) with company match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Healthcare and dependent-care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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