Sales Associate - Soma

Chicos Fas•Pensacola, FL

4d•Onsite

About The Position

The Sales Associate supports Management in promoting a customer- and product-focused sales culture, keeping the company’s values and guiding principles at the forefront of store operations. The role focuses on delivering a great customer experience and contributing to store profitability. Duties may vary between brands. Applications are accepted for store-team opportunities; the position applied for may not currently be open. Applicants with disabilities may request accommodation during the application process by contacting the local Store Manager.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Excellent communication skills.
Excellent customer service skills.
Ability to learn or adapt to technology provided by the company.
Strong organizational skills and ability to multitask in a fast-paced environment.
Ability to communicate with customers, Associates, and Management.
Regular attendance to ensure adequate coverage for company objectives.
Ability to work a flexible schedule, including nights, weekends, and holidays.

Nice To Haves

Retail or sales experience preferred.

Responsibilities

Meet company sales goals using sales techniques and product knowledge; recommend or locate merchandise based on customer needs and preferences.
Maintain knowledge of current sales and promotions, pricing, and visual standards.
Follow standards for merchandise handling, presentation, loss prevention, and other duties directed by Management.
Participate in visual directives, including monthly store sets and zone maintenance.
Model and promote Most Amazing Personal Service (MAPS) principles and standards, providing a cohesive omni-channel experience.
Resolve customer concerns promptly.
Provide a fast, efficient register experience and follow applicable payment, coupon, return, exchange, security, and operational policies.
Reinforce buying decisions at checkout and meet add-on goals, including gift card sales.
Sign customers up for the reward program.
Build and maintain a customer following through clienteling and wardrobing, and maintain consistent client communication using the customer book.
Know the current product fit and style assortment available in store and online.
Support replenishment activities to keep the store full and abundant.
Assist with locate fulfillment.
Assist with visual directives, including floor sets, window changes, visual presentations, and signage placement.
Assist with boutique cleanliness and organization.
Promote an inclusive, collaborative approach to problem solving.
Seek personal development opportunities and readily solicit feedback.
Perform other duties as assigned.