Full Time - Sales Associate - Plumbing - Day
About The Position
The Sales Associate works in the Plumbing department at Lowe’s, welcoming customers and helping them find products and services for home improvement projects. The role involves answering questions, assisting with product selection and merchandise handling, maintaining stocked shelves, processing orders and deliveries, and preparing merchandise based on customer needs. Associates may cross-train in other store areas and perform varied tasks depending on department needs. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions can include indoor and outdoor environments, changing or extreme weather, noise, and moving or shaking equipment. Associates must follow lifting guidelines, use team lifts or powered equipment as appropriate, and receive proper training before operating powered equipment.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as plumbing.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help provide customer service.
- Prepare department merchandise to meet customer needs, such as cutting or threading pipe.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Tuition assistance
- Company-matching 401(k)
- Employee Stock Purchase Plan
- 10% associate discount
- Track to the Trades program
- Dental insurance
- Vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- Employee Assistance Program, including work/life services and no-cost counseling
- Trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Broad discount platform
- Discretionary annual bonuses, based on eligibility
- Deferred compensation plan, based on eligibility
- Grant awards, based on eligibility
- Wellness programs
- Learning and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
