Full Time - Sales Associate - Plumbing - Day
About The Position
The Sales Associate works as a Customer Service Associate in the Plumbing department at Lowe’s. The role welcomes customers, helps them locate and select products and services for home improvement needs, answers questions, and provides friendly, professional service. Associates spend much of their time listening to customers, answering questions, and organizing merchandise, while responsibilities may vary by department. The position may also involve preparing merchandise to meet customer needs, including cutting and threading pipe, and occasionally loading merchandise. Associates may be asked to cross-train in other store areas and travel occasionally to meetings, training, or neighboring stores. The work environment can include indoor and outdoor conditions, varying climates, noise, and moving or shaking objects and equipment. Lifting requirements vary; single lifts are limited to 75 pounds, and team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, following training or with help from a trained coworker.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as plumbing.
Responsibilities
- Welcome customers, answer questions, and provide friendly and professional customer service.
- Help customers locate and handle merchandise.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-train in other store areas to help provide customer service.
- Prepare department merchandise based on customer needs, such as cutting and threading pipe.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance program.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% associate discount.
- Track to the Trades program.
- Competitive pay.
- Flexible schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
