About The Position

The Sales Associate is one of the first people members and guests meet at Orangetheory Fitness. The role creates a welcoming experience, builds relationships, shares the Orangetheory story, and helps prospective members take the first step toward their fitness goals. The position combines membership sales, lead follow-up, customer service, community outreach, member retention, and front-desk support. The role works toward individual and studio performance targets in a fast-paced, team-oriented environment.

Requirements

  • Passion for fitness, wellness, and helping others.
  • Outgoing personality and confidence initiating conversations.
  • Interest in sales, relationship-building, and achieving performance goals.
  • Strong communication, organization, and customer service skills.
  • Ability to thrive in a fast-paced, team-oriented environment.
  • Dependability, initiative, and willingness to learn.
  • Availability to work a flexible schedule, including weekends as needed.
  • CPR certification or willingness to obtain certification within 30 days of hire.

Responsibilities

  • Present membership options, explain the value of Orangetheory, address objections, and ask for the sale.
  • Contact prospective members through calls, texts, emails, and other outreach to book introductory classes.
  • Learn about guests’ fitness goals and help them select a suitable membership.
  • Welcome members and guests with enthusiasm, professionalism, and hospitality.
  • Participate in local outreach, referral initiatives, promotions, and studio events.
  • Build relationships with current members and contribute to a welcoming studio environment.
  • Work toward individual and studio performance targets while providing excellent customer service.
  • Assist with front-desk responsibilities and maintain a clean, organized, and welcoming environment.

Benefits

  • Competitive base pay plus individual commission opportunities.
  • Holiday pay.
  • Benefits available to eligible full-time employees.
  • Complimentary Orangetheory studio membership.
  • Employee product discounts.
  • Paid training and development opportunities.
  • Flexible scheduling based on studio needs.
  • Opportunities for professional growth and advancement.
  • Gym membership.
  • Free uniforms.
  • Health insurance.
  • Training and development.
  • Wellness resources.
  • Bonus based on performance.
  • Company parties.
  • Competitive salary.
  • Employee discounts.
  • Flexible schedule.
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