About The Position

The Sales Associate is one of the first points of contact for Orangetheory Fitness members and prospective members. The role creates welcoming experiences, builds relationships, communicates the value of Orangetheory, and helps guests choose memberships that support their fitness goals. The Sales Associate contributes to studio sales and performance targets while providing excellent customer service and supporting day-to-day studio operations. The position requires an outgoing, goal-driven person who enjoys connecting with people and has an interest in fitness, wellness, and sales. The role may involve a flexible schedule, including weekends as needed. CPR certification is required or must be obtained within 30 days of hire. Compensation includes competitive base pay and individual commission opportunities. The posting also lists holiday pay, complimentary studio membership, employee product discounts, paid training and development, flexible scheduling, and opportunities for professional growth and advancement. Some benefits are available only to eligible full-time employees, and benefits and perks may vary by position, eligibility, and studio location.

Requirements

  • Passion for fitness, wellness, and helping others.
  • Outgoing personality and confidence initiating conversations.
  • Interest in sales, relationship-building, and achieving performance goals.
  • Strong communication, organization, and customer service skills.
  • Ability to thrive in a fast-paced, team-oriented environment.
  • Dependability, initiative, and willingness to learn.
  • Availability to work a flexible schedule, including weekends as needed.
  • CPR certification or willingness to obtain certification within 30 days of hire.

Responsibilities

  • Present membership options, communicate the value of Orangetheory, address objections, and ask for the sale.
  • Contact prospective members through calls, texts, emails, and other outreach to book introductory classes.
  • Understand guests’ fitness goals and recommend memberships that fit their needs.
  • Welcome members and guests with enthusiasm, professionalism, and genuine hospitality.
  • Participate in local outreach, referral initiatives, promotions, and studio events.
  • Build relationships with current members and contribute to member retention and a welcoming studio environment.
  • Work toward individual and studio performance targets while maintaining excellent customer service.
  • Assist with front-desk responsibilities and keep the studio clean, organized, and welcoming.

Benefits

  • Gym membership
  • Free uniforms
  • Health insurance
  • Training and development
  • Wellness resources
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Individual commission opportunities
  • Holiday pay
  • Complimentary Orangetheory studio membership
  • Paid training and development opportunities
  • Opportunities for professional growth and advancement
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