About The Position

The Sales Associate assists customers throughout the retail store, with a primary focus on providing excellent customer service. Duties may include greeting customers, answering product questions, assembling products, maintaining general housekeeping, and completing other duties assigned by the manager. The Sporting Goods/Firearms Sales Associate must have knowledge of firearms and firearms accessories and accurately complete all required FFL procedures for firearm sales. The job posting notes that performing these procedures may require the successful candidate to be at least 18 years old. The position pays $15.00–$18.00 per hour, based on experience, and is paid weekly. The Sales Associate reports directly to the Store Manager and has no direct supervisory authority. The role is in a retail store environment, with cold and warm conditions and an irregular work schedule.

Requirements

  • Excellent customer service skills.
  • Knowledge of firearms and firearms accessories.
  • Ability to accurately complete required FFL procedures for firearm sales.
  • Frequent lifting of up to 50 pounds.
  • Ability to stand for long periods.
  • Frequent bending and twisting.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Greet customers in the retail store or greenhouse and assist with customer service questions.
  • Price merchandise and make price changes as requested by store management.
  • Stock and face merchandise on shelves as requested by store management.
  • Assist with receiving freight and organize incoming products as directed by store management.
  • Assist with cycle counts.
  • Answer incoming telephone calls and handle them appropriately.
  • Handle customer transactions using the KCX cash register system.
  • Handle cash accurately.
  • Handle customer returns.
  • Perform housekeeping duties.
  • Complete other duties as assigned.
  • Accurately complete required FFL procedures for firearm sales.
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