SALES ASSOCIATE (PART-TIME w/BENEFITS)-LADIES, COSMETICS & INTIMATES)

NEXCOM•Pearl City, HI

About The Position

The Sales Associate serves as a customer-facing representative, helping customers identify products and services that meet their needs while promoting the company’s brand and reputation. The role involves providing customer service, maintaining store appearance, supporting sales, processing transactions, handling merchandise and inventory, and completing related paperwork. Associates should be friendly, energetic, and able to learn product information and communicate it professionally. The position is part-time and offers benefits including medical and dental insurance, life insurance, paid annual and sick leave, a matching 401(k) plan, and a pension plan.

Requirements

Basic knowledge of products and merchandise.
Strong interpersonal and communication skills, including the ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to communicate effectively with customers, peers, and management, and to use proper telephone etiquette.
Basic math skills, including addition, subtraction, multiplication, and division.
Ability to multitask while attending to customers and remain flexible to business needs.
Ability to work as part of a team and take initiative without direct supervision.
Enthusiastic, friendly, and energetic, with a desire to provide outstanding service.
Ability to meet the physical demands of the position, including standing for at least two consecutive hours and lifting at least 25 pounds, and up to 50 pounds in some departments.
Availability to work a variety of hours, which may include early mornings, evenings, weekends, and holidays.
No experience required.

Nice To Haves

Retail experience is preferred but not required.
High school graduation or equivalent is preferred.

Responsibilities

Proactively engage customers, ask questions, listen to their needs, and direct them to merchandise.
Inform customers about events, promotions, mobile offers, and the STAR card, and provide premier customer service.
Build positive, inclusive, and respectful relationships and take accountability for actions and outcomes.
Maintain store appearance and know the store layout.
Cross-sell and upsell products, and suggest trends and promotions suited to individual customer needs.
Learn product features, keep up with trends, and use company tools and technology to provide product knowledge and specifications.
Operate the point-of-sale system and process cash, exchanges, discounts, gift cards, credit cards, and debit cards; count cash and provide accurate change.
Complete paperwork, reports, and reconciliation.
Complete merchandise inventory processes, ensure merchandise is checked in and ticketed accurately, and participate in periodic inventories as needed.
Adhere to the assigned work schedule and follow through accurately and completely on assignments.
Perform other duties as assigned.