About The Position

The Sales Associate assists customers with uniforms, accessories, and other merchandise while representing the company’s brand and providing professional, customer-focused service. The role involves understanding customer needs, explaining product features, sharing information about promotions, and recommending products. Associates also maintain store appearance, support sales and inventory processes, use a point-of-sale system, and complete related paperwork. The position requires schedule flexibility, dependability, and the ability to work indoors or outdoors depending on location. This is a part-time position with benefits.

Requirements

  • No experience required.
  • Basic knowledge of products and merchandise.
  • Strong interpersonal and communication skills, including the ability to communicate effectively with customers, peers, and management and to use proper telephone etiquette.
  • Ability to read, write, and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedure manuals.
  • Basic math skills, including addition, subtraction, multiplication, and division.
  • Ability to multitask while attending to customers and remain flexible to business needs.
  • Ability to work as part of a team and take initiative without direct supervision.
  • Enthusiastic, friendly, and energetic, with a desire to provide outstanding service.
  • Ability to work a variety of hours, potentially including early mornings, evenings, weekends, and holidays.
  • Ability to stand for at least two consecutive hours and perform frequent movement, talking, hearing, reaching, and grabbing.
  • Ability to occasionally stoop, kneel, crouch, and climb ladders.
  • Vision abilities including close vision, color vision, depth perception, and the ability to adjust focus.
  • Ability to lift at least 25 pounds and up to 50 pounds in some departments.

Nice To Haves

  • Retail experience preferred but not required.
  • High school graduate or equivalent preferred.

Responsibilities

  • Proactively engage with customers, ask questions, listen to their needs, and direct them to merchandise.
  • Inform customers about events, promotions, mobile offers, and the STAR card.
  • Provide premier customer service and build positive, inclusive, and respectful relationships.
  • Maintain the appearance of the store.
  • Cross-sell and upsell products, make recommendations based on customer needs, and keep up with trends and promotions.
  • Learn product features and use company tools and technology to provide customers with product knowledge and specifications.
  • Operate the point-of-sale system and process cash, exchanges, discounts, gift cards, credit cards, and debit cards; handle cash and provide accurate change.
  • Complete paperwork, reports, and reconciliations.
  • Complete inventory processes, check in merchandise, and ensure it is accurately ticketed; participate in periodic inventories as needed.
  • Adhere to the assigned work schedule and complete assignments accurately and fully.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Paid annual leave
  • Paid sick leave
  • Matching 401(k) plan
  • Pension plan
  • Other benefits
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