SALES ASSOCIATE - LADIES (PART TIME)

NEXCOM • Bethesda, MD

10h

About The Position

As a Sales Associate, you will represent the company and its brand while helping customers identify products and services that meet their needs. You will learn about merchandise and communicate product information in an educational, insightful, and professional manner. The role calls for a positive, outgoing approach and a commitment to serving customers and contributing to the organization.

The position includes customer service, sales, store organization, inventory, and point-of-sale duties. Work is typically performed indoors, though outdoor assignments may occur depending on the location. The role involves standing and moving for extended periods and may require lifting merchandise.

Requirements

• Strong interpersonal and communication skills, including the ability to communicate effectively with customers, peers, and management and to use proper telephone etiquette.
• Ability to read, write, and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedure manuals.
• Basic math skills, including addition, subtraction, multiplication, and division.
• Ability to multitask while attending to customers and remain flexible to business needs.
• Ability to work as part of a team and take initiative without direct supervision.
• Enthusiastic, friendly, and energetic manner with a desire to provide outstanding service.
• Ability to meet the physical demands of the role, including standing and moving for at least two consecutive hours, reaching, grabbing, and lifting at least 25 pounds and up to 50 pounds in some departments.
• Availability to work varied hours, potentially including early mornings, evenings, weekends, and holidays.

Nice To Haves

• Retail experience is preferred but not required.
• Basic knowledge of products and merchandise.
• High school graduation or equivalent is preferred.

Responsibilities

• Proactively engage customers, ask questions, listen to their needs, and provide premier customer service.
• Direct customers to merchandise and inform them about events, promotions, mobile offers, and the STAR card.
• Build positive, inclusive, and respectful relationships and take accountability for actions and outcomes.
• Maintain the appearance of the store and learn its layout.
• Cross-sell and upsell products and suggest trends and promotions suited to individual customer needs.
• Learn product features and current trends, and use company tools and technology to provide product information and specifications.
• Use a point-of-sale system to process cash exchanges, discounts, gift cards, credit cards, and debit cards; handle cash and return accurate amounts to customers.
• Complete paperwork, reports, and reconciliations.
• Complete inventory processes, check merchandise in, ensure it is accurately ticketed, and possibly participate in periodic inventories.
• Follow the assigned work schedule and complete work assignments accurately and fully.
• Perform other duties as assigned.

Benefits

• Federal healthcare benefits
• Dental insurance
• Vision insurance
• 401(k) and pension plan
• Paid time off accrual beginning on day one
• Tuition reimbursement program
• Continuity programs for military spouses
• Eligibility for Public Student Loan Forgiveness after qualifying years of service
• Tax-free shopping at Navy Exchange locations worldwide

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED