SALES ASSOCIATE (PART-TIME w/BENEFITS) -FURNITURE STORE

NEXCOM•Honolulu, HI

About The Position

As a Sales Associate, you will represent the company and its brand while assisting customers and helping them identify products and services that meet their needs. You will learn about the merchandise and communicate its features and the company’s purpose in an educational, insightful, and professional manner. The role calls for a positive, outgoing approach and a commitment to serving customers. This is a part-time position at a furniture store. Work is typically performed indoors, though outdoor assignments may occur depending on location. Hours may include early mornings, evenings, weekends, and holidays.

Requirements

Customer service, selling, communication, and computer skills.
No experience required.
Strong interpersonal and communication skills.
Ability to read, write, and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedure manuals.
Ability to communicate effectively with customers, peers, and management, including by telephone with proper etiquette.
Basic math skills, including addition, subtraction, multiplication, and division.
Ability to multitask, remain attentive to customers, and be flexible to business needs.
Ability to work as part of a team and take initiative without direct supervision.
Ability to stand for at least two consecutive hours and perform frequent movement, talking, hearing, reaching, and grabbing.
Ability to occasionally stoop, kneel, crouch, and climb ladders; lift at least 25 pounds and up to 50 pounds in some departments.
Availability to work varied hours, potentially including early mornings, evenings, weekends, and holidays.
Enthusiastic, friendly, and energetic, with a desire to provide outstanding service.

Nice To Haves

Retail experience preferred, but not required.
Basic knowledge of products and merchandise.
High school graduate or equivalent preferred.

Responsibilities

Proactively engage with customers, ask questions, and listen to their needs.
Direct customers to merchandise and inform them about events, promotions, mobile offers, and the STAR card.
Provide premier customer service and build positive, inclusive, and respectful relationships.
Maintain the appearance of the store.
Cross-sell and upsell products, understand the store layout, and recommend trends and promotions suited to customer needs.
Learn product features and use company tools and technology to provide customers with product knowledge and specifications.
Use a point-of-sale system to process cash exchanges, discounts, gift cards, and credit and debit card transactions; handle cash accurately.
Complete paperwork, reports, and reconciliations.
Complete inventory processes, ensure merchandise is checked in and ticketed accurately, and may participate in periodic inventories.
Follow the assigned work schedule and complete work assignments accurately and fully.
Take accountability for personal actions and outcomes and perform other duties as assigned.