Sales Associate

H&M Group • East Rutherford, NJ

5d

About The Position

As a Sales Associate at COS, you are the friendly face who greets customers and represents the brand. You create welcoming experiences, guide customers through their shopping journey, and provide genuine, proactive service. Working collaboratively with the team, you help create meaningful customer experiences.

The role involves providing a high level of customer service, including initiating conversations and assisting customers at the cash desk, in fitting rooms, and throughout the shop floor. You also process deliveries, replenish stock, and merchandise garments on the shop floor. This is a part-time position offering 10–20 hours per week, with compensation of $17.00.

Requirements

• Customer-focused and commercially minded.
• Interested in trends and fashion.
• Communicative, positive, and open-minded.
• Willing to learn, adaptable, and action-oriented.
• Collaborative, inclusive, and supportive.
• Self-motivated, confident, and resilient.

Nice To Haves

• Previous customer service experience.
• Familiarity with textile materials.

Responsibilities

• Greet customers and create a welcoming shopping experience.
• Guide customers through their shopping journey with genuine, proactive assistance.
• Initiate conversations and provide customer service at the cash desk, in fitting rooms, and throughout the shop floor.
• Process deliveries and replenish stock.
• Merchandise garments on the shop floor.
• Collaborate with the team to create positive customer experiences.

Benefits

• 25% staff discount on H&M Group brands in stores and online.
• H&M Incentive Program (HIP).
• Medical coverage.
• Vision coverage.
• Dental coverage.
• Employee Assistance Program.
• Vacation, wellness, holiday, and parental pay.
• Health and dependent care flexible spending accounts (FSA).
• Additional voluntary benefits.
• Extensive development opportunities around the globe.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed