Sales Associate - AN Chevrolet Spokane Valley
About The Position
The e-Commerce Sales Associate interacts with customers online, over the phone, and in person to help guide vehicle purchases in a no-haggle sales environment. The role involves responding to leads promptly, answering questions, providing information, and guiding customers from initial phone or internet contact to an in-store experience. The associate helps customers select vehicles, discusses and negotiates terms so payment options fit their needs and budgets, and closes sales. Associates provide an exceptional experience before and after purchase, follow up to support customer satisfaction and loyalty, and help transition customers to the Service department. The position is commission-based, with estimated earnings between $2,000 and $14,000 per month.
Requirements
- High school diploma or equivalent.
- Proven ability to provide an exceptional customer experience.
- Drive to set and achieve targeted goals.
- Demonstrated communication, consultative, interpersonal, and organizational skills.
- Willingness to follow up with customers.
- Experience and desire to work with technology.
- Valid in-state driver’s license and an acceptable, safe driving record.
Nice To Haves
- Prior sales experience, preferably in retail.
- Strong communication and interpersonal skills.
- A desire to help people and exceed expectations.
Responsibilities
- Respond to customer leads in a timely fashion across online, phone, and in-person channels.
- Answer customer questions and provide vehicle and purchasing information.
- Guide customers from phone and internet contact to an in-store experience.
- Help customers select vehicles and negotiate terms and payment options suited to their needs, budgets, and expectations.
- Close vehicle sales.
- Follow up with customers after purchase to ensure satisfaction and drive loyalty.
- Help transition customers to the Service department to support their ownership experience.
- Set and work toward targeted goals.
Benefits
- Competitive benefits and compensation.
- 401(k) matching.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Maternity benefits.
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
- Discount offers through YouDecide.
- Career paths into finance, management, and beyond.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
