Retail Sales Associate, Spokane Valley - Part Time

Macy's•Spokane Valley, WA

1d•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. Through warmth, product knowledge, and customer engagement, you build trust, meet sales targets, and inspire loyalty. You also help maintain a clean, organized, and inviting sales floor and fitting rooms. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and engage customers through friendly, personal conversations. They recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty-program benefits, and thank customers. The role emphasizes teamwork, dependable attendance, adaptability, and ongoing learning. Part-time colleagues are typically scheduled 12–24 hours per week, with schedules dependent on business needs and colleague availability. All schedules include weekend shifts.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales-goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute to team dynamics.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Engage customers with a warm welcome and personalized conversations to understand their needs and build relationships.
Recommend products and services, share product knowledge, and use effective selling behaviors to meet sales goals.
Learn about new arrivals, top-selling items, trends, and promotions to inform and educate customers.
Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise and supporting merchandise moves.
Update signs and pricing as needed.
Share loyalty-program benefits, ensure customers have what they need, and provide a sincere thank-you at the end of each interaction.
Collaborate with colleagues and contribute to individual and store results.
Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice