Sales Associate

Lucky Scent•New York, NY

12h•Onsite

About The Position

Lucky Scent | Scent Bar is seeking a Sales Associate to support retail operations and deliver a high-quality, customer-focused in-store experience. The role assists customers, maintains product knowledge, supports inventory and store operations, and contributes to overall sales performance. The ideal candidate demonstrates strong interpersonal skills and professionalism and can work in a fast-paced retail environment. The position requires regular on-site work at the Company’s New York and Brooklyn retail location. Employees must be available to work a flexible schedule, including weekends and holidays, based on business needs, and must be authorized to work in the United States and able to work in New York. The role includes physical activity such as standing and walking for up to eight hours per shift, lifting and moving items up to 20 pounds, climbing stairs, accessing basement storage, and performing repetitive stocking, organizing, and merchandise-handling tasks. Employment is at-will. This description outlines the general nature of the role and is not exhaustive; duties and responsibilities may be modified, and other duties may be assigned.

Requirements

Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
Must be authorized to work in the United States and able to work in New York.
Ability to stand and walk for extended periods, up to eight hours per shift.
Ability to lift, carry, and move up to 20 pounds.
Ability to climb stairs and access basement storage areas.
Ability to perform repetitive tasks such as stocking, organizing, and handling merchandise.
Availability to work a flexible schedule, including weekends and holidays, based on business needs.

Nice To Haves

Prior retail or customer service experience.
Interest in fragrance, beauty, or luxury retail products.

Responsibilities

Greet and assist customers professionally and courteously.
Provide product information and recommendations based on customer needs.
Promote and sell merchandise to meet or exceed sales goals.
Process cash, credit card, and mobile payment transactions accurately using point-of-sale systems.
Respond to customer inquiries in person and by telephone.
Perform opening and closing procedures in accordance with company standards.
Maintain store cleanliness, organization, and visual merchandising standards.
Restock merchandise and maintain product displays.
Monitor inventory levels and communicate stock needs to management.
Prepare daily sales reports and communicate relevant business updates.
Receive, unpack, and process incoming shipments and stock transfers.
Maintain accurate inventory records.
Retrieve merchandise from basement storage or warehouse areas as needed.
Assist with store events, including influencer visits and press appointments.
Support general store maintenance and operational needs.
Perform other duties as assigned.