Black Friday Associate- Mall Of Georgia

PACSUN•Buford, GA

4d•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends while providing every customer with an exceptional experience. The role also involves completing initiatives and tasks assigned by the leadership team and contributing positively to the store team. Associates deliver authentic customer service, focus on full-price selling, handle customer situations according to company policies, complete assigned work efficiently, maintain visual standards, and support a safe, organized, and clean store. They follow company and loss-prevention policies and share customer feedback with leadership. The role supports sales and operational goals, participates in store contests and events, stays current on financial priorities, and executes digital sales strategies such as ship-from-store and BOPIS. Associates represent the PacSun brand, follow appearance guidelines, contribute to a positive team environment, and continue learning about products, brands, fashion, and trends. This is a part-time retail position requiring 20–40 hours per week and schedule flexibility, including weekends, nights, and peak holiday periods. Physical duties include lifting and moving merchandise, standing or sitting for extended periods, climbing ladders, and moving around the sales floor, stockroom, and office. The work environment is open, with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly; sit, stand, walk, use hands to handle objects, reach, twist, or squat; and maneuver around sales-floor, stockroom, and office areas.
Close and distance vision, depth perception, and ability to adjust focus.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations in accordance with policies and procedures, attempt to resolve issues, and involve leadership in escalated situations.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Support high standards of organization and cleanliness to promote a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with loss-prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand by demonstrating passion for products, brands, fashion, and trends.
Contribute to a positive working environment by exhibiting core value behaviors.
Maintain the company's fashion image by following Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.