Black Friday Associate - Crossgates Mall

Pacsun Careers • Albany, NY

1d • Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends. The role also executes initiatives and tasks assigned by the leadership team, contributes positively to the store team, and consistently provides an exceptional customer experience. The position is part-time and requires availability for 20–40 hours per week, including weekends, nights, and peak holiday periods.

The associate delivers engaging, positive, and authentic customer service; supports sales and operational goals; carries out digital sales strategies such as ship-from-store and BOPIS; and maintains company visual, organization, cleanliness, safety, and loss-prevention standards. The associate reflects the PacSun brand, contributes to a positive work environment, and works to improve individual performance and product knowledge.

Physical requirements include frequently lifting or moving up to 20 pounds and occasionally up to 35 pounds; frequently sitting or standing for long periods; climbing ladders as needed; and moving around the sales floor, stockroom, and office. The role is performed in an open environment with fluctuating temperatures and standard lighting. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

• Passion for product, brands, fashion, and trends.
• Effective written, verbal, and presentation skills.
• Strong communication skills.
• Excellent time-management skills.
• Proficient in math and possesses strong computer skills.
• Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
• Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
• Frequently sit or stand for long periods and climb ladders as needed.
• Ability to maneuver around sales floor, stockroom, and office areas.
• Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Deliver an engaging, positive, and authentic customer experience.
• Focus on full-price selling while remaining aware of product value and promotions.
• Handle customer situations according to policy and procedures, attempt to resolve issues, and partner with leadership on escalated matters.
• Complete assigned tasks in a timely and efficient manner.
• Execute visual directives and maintain company visual standards.
• Support organization, cleanliness, and a safe working and shopping environment.
• Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies; communicate violations to leadership or through the Silent Witness Hotline.
• Share customer feedback with the leadership team to improve the customer experience.
• Participate in company and store contests and events, and stay current on financial goals and priorities.
• Support leadership in achieving sales and operational goals.
• Support and execute digital sales strategies, including ship-from-store and BOPIS.
• Demonstrate the PacSun brand's passion and affinity for product, brands, fashion, and trends.
• Contribute to a positive working environment by exhibiting core value behaviors.
• Maintain the company's fashion image by following Employee Appearance Guidelines.
• Learn about products, brands, fashion, and trends, and strive to improve individual performance as a productive team member.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED