(Seasonal)Holiday/Black Friday Sales Associate - Mall of America - 150

PACSUN•Bloomington, MN

9h•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends while providing an exceptional customer experience. The role executes tasks and initiatives assigned by the leadership team and contributes positively to the store team. Associates deliver engaging and authentic customer service, focus on full-price selling, handle customer issues according to company policies, complete assigned tasks efficiently, maintain visual standards and store organization, and support a safe shopping and working environment. They comply with company and loss-prevention policies and share customer feedback with leadership. The Sales Associate supports store sales and operational goals, participates in company and store contests and events, stays current on financial goals, and executes digital sales strategies such as ship-from-store and BOPIS. Associates represent the PacSun brand, contribute to a positive work environment, follow appearance guidelines, learn about products and trends, and work to improve individual performance as part of the team. This is a part-time seasonal position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. The role involves frequent lifting or moving of up to 20 pounds, occasional lifting or moving of up to 35 pounds, extended periods of sitting or standing, climbing ladders as needed, and moving around sales-floor, stockroom, and office areas. The work environment is open, with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to sit or stand for long periods, climb ladders as needed, and maneuver around sales-floor, stockroom, and office areas.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations in compliance with policies and procedures, attempting to resolve issues and escalating them to leadership when needed.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness to promote a safe working and shopping environment.
Follow company policies, procedures, business conduct standards, employee guidelines, and safety programs.
Comply with loss-prevention policies and report violations to leadership or the Silent Witness Hotline.
Share customer feedback with leadership to help improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand and contribute to a positive working environment.
Follow Employee Appearance Guidelines and continue learning about products, brands, fashion, and trends.
Improve individual performance while contributing as a productive team member.