Sales Associate

Raymour & Flanigan Furniture and Mattresses•King of Prussia, PA

5d•$65,000 - $100,000

About The Position

As a Sales Consultant at Raymour & Flanigan, you help customers select furniture for their homes through consultative selling, customer engagement, and needs assessment. You create a personalized buying experience designed to build customer satisfaction and support sales conversion. You build your business by developing relationships with new and existing customers, contributing to prospecting and lead generation, and managing customer relationships over time. You identify opportunities to upsell and cross-sell in ways that enhance the customer experience. Success requires building trust, delivering great service, and consistently working toward goals in a fast-paced, team-oriented environment. Raymour & Flanigan describes its culture as supportive and team-focused and offers paid training and career growth opportunities. The company supports a drug- and smoke-free workplace and is committed to an inclusive, discrimination-free workplace. Candidates must be authorized to work in the United States without current or future visa sponsorship.

Requirements

Passion for customer service and creating a great customer experience.
Strong listening skills and a consultative approach.
Experience connecting with customers through retail, hospitality, service, sales, or another people-focused role.
Confidence guiding customer decisions, closing sales, navigating conversations, and respectfully addressing objections.
Interest or experience in building relationships that drive repeat business.
Comfort working toward goals such as sales quotas, KPIs, or other performance metrics.
Flexibility to work a retail schedule that includes evenings, weekends, and holidays.
Comfort with technology and learning new tools.
Authorization to work in the United States without visa sponsorship now or in the future.

Nice To Haves

Sales experience is valued but is not required.
Experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Responsibilities

Help customers find furniture that meets their needs through consultative selling and thoughtful needs assessment.
Create personalized buying experiences that build customer satisfaction and support sales conversion.
Build relationships with new and existing customers.
Contribute to client prospecting and lead generation.
Manage ongoing customer relationships and encourage repeat business.
Identify appropriate upselling and cross-selling opportunities.
Build customer trust and deliver great service.
Work toward sales goals and performance metrics in a fast-paced, team-oriented environment.