PT Sales Associate - Oakbrook

Marc Jacobs•Oakbrook Terrace, IL

4d•$15 - $16•Onsite

About The Position

Marc Jacobs International seeks a Sales Associate for its Oakbrook Center store in Oakbrook, Illinois. The role focuses on driving sales and providing exceptional client service through clienteling and support of store operations. The Sales Associate helps create a welcoming store environment, builds client relationships, shares styling and product expertise, and supports an organized sales floor and stockroom. The position requires flexibility to work a retail schedule, including evenings, weekends, and holidays.

Requirements

At least 1 year of experience in retail, sales, or an industry-adjacent role focused on customer service.
Experience generating sales and building and developing client relationships.
Demonstrated verbal and written communication skills.
Ability to demonstrate passion and empathy for clients, anticipate their needs, and exceed expectations.
Ability to embrace change and new opportunities while remaining true to the Marc Jacobs brand DNA.
Ability to promote curiosity, diversity, and collaboration and remain open to new ideas.
Excellent organizational, follow-up, and time-management skills.
Passion for the Marc Jacobs brand and product offering.
Computer skills, including operating a POS system and navigating Microsoft Office.
Flexibility to work a retail schedule, including evenings, weekends, and holidays.

Responsibilities

Consistently achieve or exceed individual and store sales targets and other commercial KPIs.
Keep the store guest-ready and create a comfortable, welcoming environment for clients.
Build sales by providing styling expertise, seasonal trend guidance, and product knowledge.
Apply the stages of the client journey and related core behaviors to deliver an elevated experience and encourage repeat business.
Demonstrate knowledge of Marc Jacobs products, brand DNA, and brand pillars.
Capture client data and cultivate new and existing client relationships.
Initiate regular client contact and promptly follow up on sales, events, and client inquiries.
Foster collaboration and open communication with colleagues and management.
Maintain a curious, learning-oriented attitude and seek and receive feedback.
Keep the sales floor and stockroom well-organized.
Adhere to company policies and procedures.