Sales Associate

Raymour & Flanigan Furniture and Mattresses•Rockaway Township, NJ

5d•$65,000 - $100,000

About The Position

At Raymour & Flanigan, the role reflects the company's commitment to taking care of its people so they can take care of customers. As a Sales Consultant, you help customers find furniture for their homes through consultative selling, customer engagement, and thoughtful assessment of their needs. You create a personalized buying experience that supports customer satisfaction and sales conversion. You grow your business by building relationships with new and existing customers and contributing to prospecting, lead generation, and ongoing relationship management. You identify opportunities to upsell and cross-sell in ways that enhance the customer experience. Success requires building trust, providing great service, and consistently working toward goals in a fast-paced, team-oriented environment. Sales experience is not required; experience in other people-focused fields is also valued. Raymour & Flanigan supports a drug- and smoke-free workplace. U.S. work authorization is required, and visa sponsorship is not available now or in the future. The company states its commitment to inclusivity, diversity, and a discrimination-free workplace.

Requirements

Passion for customer service and creating a great customer experience.
Strong listening skills and a consultative approach.
Experience connecting with customers through retail, hospitality, service, sales, teaching, or another people-focused role.
Confidence guiding customer decisions, closing sales, navigating conversations, and respectfully overcoming objections.
Interest or experience in building customer relationships that drive repeat business.
Comfort working toward sales quotas, KPIs, or other performance metrics.
Flexibility to work a retail schedule that includes evenings, weekends, and holidays.
Comfort with technology and learning new tools.
U.S. work authorization without the need for visa sponsorship now or in the future.

Nice To Haves

Sales experience.
Experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Responsibilities

Help customers select furniture for their homes through consultative selling and thoughtful needs assessment.
Create a personalized buying experience that promotes customer satisfaction and sales conversion.
Build relationships with new and existing customers.
Contribute to client prospecting, lead generation, and ongoing relationship management.
Identify appropriate opportunities for upselling and cross-selling.
Build trust, provide excellent service, and work consistently toward sales goals.