FT Sales Associate

LOVESAC COMPANY•Monterey, CA
•$19 - $21•Onsite

About The Position

Lovesac is hiring a full-time Sales Associate at its Del Monte Center location in Monterey, California. The role focuses on connecting with customers, selling Lovesac products, and helping customers choose furniture suited to their lifestyles and spaces. Associates deliver an engaging, customer-first experience, build relationships that encourage loyalty and repeat business, and represent the Lovesac brand with integrity. The Sales Associate supports store operations, including opening and closing, inventory, visual standards, and promotions. The position requires working during busy selling periods, including nights, weekends, and holidays, and may require travel to local stores, vendors, or occasional meetings. The listed pay range is $18.59–$20.69 per hour, with eligibility for a performance-based quarterly bonus and other benefits.

Requirements

  • Must be at least 18 years old.
  • At least 1 year of experience in a retail or customer service role.
  • Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
  • Able to use technology for sales and customer support, including product demonstrations and internal CRM systems.
  • Able to travel as required by the company using various forms of transportation.
  • Demonstrates judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the safety of people and property.
  • Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
  • Able to stand and walk for extended periods, up to 8 hours per shift.
  • Able to move objects, including medium to large furniture items weighing up to 75 pounds, from lower to higher positions or horizontally between positions.
  • Able to assemble furniture while working on the selling floor.
  • Able to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

  • Greet customers, actively sell, follow the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive sales conversion.
  • Build customer connections that support loyalty, repeat business, and brand advocacy.
  • Guide the customer journey by identifying needs, providing service, and building lasting relationships.
  • Demonstrate product knowledge, deliver brand tours and product education, and close sales.
  • Manage personal performance and execute consistently to meet or exceed sales goals and KPIs.
  • Contribute to an inclusive and respectful environment for customers and teammates.
  • Remain accountable, flexible, open to feedback, and committed to learning and growth.
  • Build authentic relationships that strengthen brand awareness.
  • Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
  • Use store systems and data to prioritize work and support efficient, customer-focused execution.
  • Follow brand standards, safety practices, and company policies while supporting the team and protecting the business.
  • Take on additional priorities and special projects as needed.
  • Travel as required to local stores, third-party vendors, or occasional meetings.

Benefits

  • Performance-based quarterly bonus
  • 401(k) with company match
  • Basic life and accidental death and dismemberment coverage
  • Short-term and long-term disability coverage
  • Paid parental leave
  • Paid time off, up to 125 hours within the fiscal calendar year
  • Dependent care savings plan
  • Commuter and parking plans
  • Legal and identity theft plans
  • Pet insurance
  • Associate discount
  • Medical, dental, and vision plans
  • Health savings accounts
  • Wellness and gym discounts
  • Associate Resource Groups
  • Lovesac Gives Back
  • Employee Assistance Program
  • Teladoc behavioral health through medical coverage
  • Eight paid company-recognized holidays
  • Pay at 1.5 times the regular rate for hours worked over 40 in a work week
  • Pay at 1.5 times the regular rate for hours worked on company-recognized holidays
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