Sales Associate, Home Health
About The Position
BAYADA is seeking a Sales Associate to join its OAL Home Health sales team in Honolulu, Oahu. This newly created role supports growth in referrals and admissions across the East and West Oahu teams. The Sales Associate works closely with the sales team to manage pending referrals, strengthen referral-source relationships, and support timely access to high-quality home health services. The role calls for an ethical, hardworking, collaborative person committed to providing an exceptional experience for clients, families, referral partners, and care teams. The position supports both East and West Oahu sales teams by helping them respond to increased referral and admission volume, focusing on pending referrals and follow-up. It is hybrid, balancing remote administrative work with on-site activity, and involves minimal local travel for scheduled business needs such as in-services and lunch meetings. The role includes a structured 90-day onboarding and ramp-up period. The anticipated base salary is $60,000–$65,000, paid hourly. Compensation may also consider stretch goals and demonstrated performance within the position. BAYADA describes the opportunity as a meaningful career contributing to compassionate, high-quality care at home and to the communities it serves.
Requirements
- Associate’s degree or higher, or equivalent healthcare experience.
- Experience in healthcare, home health, post-acute care, customer service, sales support, referral coordination, or a related field.
- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
- Excellent communication, follow-up, and relationship-building skills.
- Professional judgment, discretion, and commitment to ethical conduct.
- Ability to work effectively as part of a collaborative team.
- Proficiency with standard computer applications, email, calendars, and electronic documentation systems.
- Ability to travel locally within the assigned coverage area for occasional in-services and lunch meetings.
Nice To Haves
- Some college coursework or an associate degree.
- Experience working with healthcare referral sources or in a home health, hospice, hospital, skilled nursing, assisted living, or physician office setting.
- Familiarity with referral, admissions, census development, or care coordination processes.
- Experience supporting a sales, business development, community relations, or account management team.
- Knowledge of the Oahu healthcare community and local referral landscape.
Responsibilities
- Coordinate, track, and follow up on pending home health referrals for the Oahu sales team.
- Gather required information, identify next steps, and communicate referral updates to internal and external partners.
- Build and maintain positive, professional relationships with hospitals, physicians’ offices, skilled nursing facilities, assisted living communities, case managers, social workers, and other referral sources.
- Assist with outreach and follow-up activities that support referral growth, admissions, census development, and continuity of care.
- Coordinate and participate in on-site in-services, lunch meetings, and other relationship-building activities with referral partners.
- Prepare materials and provide administrative support for sales presentations, educational programs, meetings, and community outreach activities.
- Maintain accurate, timely documentation of referral activity, outreach, follow-up, and results in applicable systems.
- Collaborate with the Area Sales Director, Transitional Care Managers, clinical teams, intake, and operations to support a smooth referral-to-admission process.
- Monitor assigned referral activity and communicate barriers, trends, and opportunities to sales leadership.
- Provide responsive, courteous service to clients, families, referral sources, and BAYADA colleagues.
- Represent BAYADA’s mission, values, and commitment to compassionate care in every interaction.
- Perform other duties as assigned to support the needs of the Oahu Home Health sales team.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
