Sales Associate White House Black Market

Chico's FAS, Inc.•Tuscaloosa, AL

13d•Onsite

About The Position

The Sales Associate supports Management in promoting a customer- and product-focused sales culture. The role helps deliver a strong customer experience and maximize profitability while following the company’s values and guiding principles. Sales Associates contribute to a styling and social experience intended to make women feel beautiful, and are encouraged to learn and grow with the team. Duties may vary by brand. The position may be considered for future openings; applying does not mean that a position is currently open.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
Excellent communication skills.
Excellent customer service skills.
Ability to learn or adapt to technology provided by the company.
Strong organizational skills and ability to multitask in a fast-paced environment.
Ability to communicate with customers, Associates, and Management.
Regular attendance is essential to ensure adequate coverage for company objectives.
Ability to work a flexible schedule, including nights, weekends, and holidays.

Nice To Haves

Retail or sales experience preferred.

Responsibilities

Meet company sales goals using sales techniques and product knowledge; recommend or locate merchandise based on customer needs and preferences.
Stay informed about current sales and promotions, and maintain pricing and visual standards.
Follow merchandise handling, presentation, loss-prevention, and other standards as directed by Management.
Participate in visual directives, including monthly store sets and zone maintenance.
Model and promote Most Amazing Personal Service (MAPS) principles and standards, providing a cohesive omnichannel experience.
Resolve customer concerns promptly.
Provide a fast and efficient register experience while following policies for payments, coupons, returns, exchanges, security, and other applicable operations.
Reinforce buying decisions at checkout and meet add-on goals, including gift card sales.
Enroll clients in the reward program.
Build and maintain customer relationships through clienteling and wardrobing.
Maintain knowledge of current product fit and style assortment offerings in store and online.
Communicate consistently with clients using the customer book.
Support replenishment activities to keep the store fully stocked and presented.
Assist with locate fulfillment.
Assist with visual directives, including floor sets, window changes, visual presentations, and signage placement.
Help maintain boutique cleanliness and organization.
Promote inclusive, collaborative problem solving.
Seek personal development opportunities and solicit feedback.
Perform other duties as assigned.