Sales Associate

Trilogy Health Services, LLC • Anderson, IN

5d • Onsite

About The Position

The Sales Associate is a member of the campus Sales & Growth Team and supports the Director of Sales with customer-related tasks, including answering phones, assisting with tours, managing data and leads, and addressing customer inquiries. The role supports the sales process and admissions, with a focus on private-pay customers, and works in partnership with the Community Sales Representative and Executive Director. The Sales Associate also helps welcome new customers and coordinates campus events.

Requirements

• High school diploma or GED/HSE preferred.
• 1–3 years of relevant experience preferred.

Nice To Haves

• High school diploma or GED/HSE.
• 1–3 years of relevant experience.

Responsibilities

• Execute the sales process and support conversion from inquiry to move-in, contributing to overall census with a focus on private pay.
• Generate admissions through referral partnerships and advance the inquiry sales process with timely follow-up and closing, in partnership with the Community Sales Representative and Executive Director.
• Make 10 call-outs per day and use the CRM daily to drive sales and meet daily, weekly, and monthly expectations.
• Respond properly and promptly to referrals and inquiries, provide appropriate follow-up, and help ensure timely inquiry and referral handling through CRM management.
• Support welcoming new customers and communicate move-in activities and processes to campus team members, including welcome gifts, move-in communications, and paperwork.
• Assist with planning, coordinating, and executing campus events, including Senior Executive Club and community events.
• Keep the campus tour-ready, including coordinating backup-team resources, marketing collateral and promotional materials, the tour path, model room, first impressions, and tour stations.
• Conduct tours as part of the primary team.
• Answer a multi-line phone system promptly, courteously, and professionally, directing callers to the appropriate person or department.

Benefits

• Medical, dental, and vision coverage, including free Virtual Doctor Visits, with coverage starting in the first 30 days.
• Weekly pay and regular quarterly wage increases.
• HSA with company match, Dependent Care account, LSA, and 401(k) with company match.
• Paid time off and fully paid parental leave for new parents.
• No-cost LGBTQIA+ support and gender-affirming care coordination.
• Financial support for education, certifications, and student loan repayment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED