Sales Associate

Raymour & Flanigan Furniture and Mattresses•Cherry Hill Township, NJ

5d•$65,000 - $100,000

About The Position

As a Sales Consultant at Raymour & Flanigan, you will help customers find furniture for their homes through consultative selling, customer engagement, and needs assessment. You will create personalized buying experiences that support customer satisfaction and sales conversion. The position welcomes people-focused experience from areas such as retail, hospitality, teaching, restaurants, and customer service; prior sales experience is not required. You will grow your business by building relationships with new and existing customers and contributing to client prospecting, lead generation, and ongoing relationship management. You will identify appropriate upselling and cross-selling opportunities while delivering service, building trust, and meeting goals in a fast-paced, team-oriented environment. The role requires flexibility to work a retail schedule that includes evenings, weekends, and holidays. Candidates must be authorized to work in the U.S. without sponsorship, now or in the future.

Requirements

Passion for customer service and creating a great customer experience.
Strong listening skills and a consultative approach.
Experience connecting with customers through retail, hospitality, service, sales, teaching, restaurants, or other people-focused roles; sales experience is not required.
Confidence guiding decisions, closing sales, navigating conversations, and overcoming objections respectfully.
Interest or experience in building relationships that drive repeat business.
Comfort working toward sales quotas, KPIs, or other performance metrics.
Flexibility to work a retail schedule, including evenings, weekends, and holidays.
Comfort with technology and learning new tools.
Authorization to work in the U.S. without sponsorship now or in the future.

Nice To Haves

Sales experience.
Experience in client relationship management or building relationships that drive repeat business.

Responsibilities

Help customers identify and choose furniture suited to their needs through consultative selling and needs assessment.
Create personalized buying experiences that support customer satisfaction and sales conversion.
Build relationships with new and existing customers.
Contribute to client prospecting, lead generation, and ongoing relationship management.
Identify opportunities for upselling and cross-selling in a way that enhances the customer experience.
Guide customer decisions, close sales, and address objections in a helpful and respectful manner.
Work toward sales quotas, KPIs, or other performance metrics.
Deliver great customer service and meet goals in a fast-paced, team-oriented environment.