Sales Associate, Willow Grove Park Mall

KnitWell Group•Willow Grove, PA
•Onsite

About The Position

As a Sales Associate at LOFT, you are a brand ambassador who creates authentic connections with customers and guides their shopping journeys with personalized styling recommendations. You help keep merchandise organized and properly placed on the sales floor, collaborate with your team to deliver personalized customer experiences, and support an inviting store environment. You use available technology to stay informed about company priorities and promotions and to provide a seamless omnichannel shopping experience. This is a regular part-time position at the Willow Grove Park Mall store in Willow Grove, Pennsylvania.

Requirements

  • Bring a hospitality mindset when engaging with customers.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be technology proficient and able to operate a point-of-sale system.
  • Take initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or customer-focused experience.

Responsibilities

  • Connect with customers and listen to their needs to create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Maintain high visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise well-organized and properly placed on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts, plus eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company’s brands
  • Community impact through philanthropic partnerships
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